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Thread: New Add-on site not viewable after publishing
      
   

  1. #1
    MSlash67 is offline Private
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    Default New Add-on site not viewable after publishing

    I have several add-on sites and I am trying to publish a new site but nothing shows up after i publish. All i get is the apache cpanel screen. My nameservers are correct. I have added the new domain correctly as a add-on. I am publishing correctly. and my pages are named correctly. I have issued a support ticket and have been waiting for two day for a resonse. Someone please help.

  2. #2
    Karen Mac's Avatar
    Karen Mac is offline General
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    Default Re: New Add-on site not viewable after publishing

    Did you point the domain NAME to your voda server?

    Karen

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  3. #3
    MSlash67 is offline Private
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    Default Re: New Add-on site not viewable after publishing

    yes and I contacted the domin registar and they double checked everything.

  4. #4
    travlinman is offline Major
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    Default Re: New Add-on site not viewable after publishing

    Being today is/was Saturday I doubt u can expect an answer; so Monday would be one day.

    Sorry to seem to have jumped in between lost my connection

  5. #5
    Karen Mac's Avatar
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    Default Re: New Add-on site not viewable after publishing

    well how about a LINK to the site in question. It does take sometimes 48 hours for a domain to propogate correctly.

    And why are you using a domain registrar that you cannot login to yourself? And verifiy where its pointing?

    Karen

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  6. #6
    MSlash67 is offline Private
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    Default Re: New Add-on site not viewable after publishing

    i did verify it myself and called them to double check. They were very helpful. unlike the customer support at bluevoda

  7. #7
    Karen Mac's Avatar
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    Default Re: New Add-on site not viewable after publishing

    SO.. HOW ABOUT A LINK SO WE CAN SEE???

    We cant help or know what we cant see. We are NOT the support at blue voda ..just people like you.

    Your domain issue is secondary to the servers up and running for 50000 or so other customers..check your spam folder or LOGIN to support.. i almost guarantee youll find you have an answer

    VodaHost

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