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Thread: Form malfunction
      
   

  1. #1
    nativeangel is offline Sergeant
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    Question Form malfunction

    My contact form all of a sudden just is not functioning properly. I have a success and error page that were working fine when a customer submits a question. Now when someone submits a question, the design from my success page appears in combination with the writing of another page. How is this possible? I have tried republishing the pages, but the same problem persists. Please help!

  2. #2
    WSBlue's Avatar
    WSBlue is offline Brigadier General
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    Default Re: Form malfunction

    you must have edited it .
    can have your link, please?

  3. #3
    nativeangel is offline Sergeant
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    Default Re: Form malfunction

    I never touched it, I promise.

  4. #4
    nativeangel is offline Sergeant
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  5. #5
    WSBlue's Avatar
    WSBlue is offline Brigadier General
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    Default Re: Form malfunction

    I'm taken to this page http://www.mynaturalbliss.com/success.html



    after sent from http://www.mynaturalbliss.com/contactus.php

    so should be OK .

  6. #6
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    Default Re: Form malfunction

    Sent a message with all the fields as test. Seemed to send ok & got the success page.

  7. #7
    nativeangel is offline Sergeant
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    Default Re: Form malfunction

    That is not the success page. It is the sold out page combined with the success design page. That is what I am trying to explain.

  8. #8
    nativeangel is offline Sergeant
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    Default Re: Form malfunction

    If you notice what the writing says. It says, "Sorry we're out. Please contact us when this product becomes available. It is supposed to say, "thank you, your information has been submitted." So, I do not understand why it is combining two different pages.

  9. #9
    nativeangel is offline Sergeant
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    Default Re: Form malfunction

    never mind, I fixed it.

  10. #10
    WSBlue's Avatar
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    Default Re: Form malfunction

    Quote Originally Posted by nativeangel View Post
    never mind, I fixed it.
    How? What went wrong?

  11. #11
    CarbonTerry's Avatar
    CarbonTerry is offline Major General
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    Default Re: Form malfunction

    sent a test and worked on this end
    CarbonTerry
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  12. #12
    nativeangel is offline Sergeant
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    Default Re: Form malfunction

    Yes, because I fixed it. I originally had inserted an image and had writing within it. For some reason the pages were intertwining. I replaced it with a plain text. Now it works fine.

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