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Thread: Billing Issues
      
   

  1. #1
    echunter is offline Private
    Join Date
    Apr 2009
    Posts
    2

    Default Billing Issues

    In October I received a coupon for two years. It was not clear that this could only be used for a new domain. I do not need a new domain. I simply wanted to pay for additional years. I am now being billed again. There is no way to actually speak with anyone at VodaSupport. The motto is Customer love and care. I can't find that. I have been posting on the support site for over an hour with no response. No one will call. Good luck to anyone who has a problem with their service.

  2. #2
    DarrenC's Avatar
    DarrenC is offline Brigadier General
    Join Date
    Jul 2008
    Location
    Bristol UK
    Posts
    1,756

    Default Re: Billing Issues

    I've always find they react quickly (within 12 hours or less which is good enough for me). Have you tried contacting them via a support ticket?
    Happy Building

    DarrenC

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