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General Support Issues Answers to general questions and help with common problems. For help with a specific issue, post to one of the forums below.

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  #1  
Old 03-05-2005, 08:46 AM
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Default Report All BlueVoda Bugs and Problems Here.

What seems to be the problem? Please be as specific as possible.
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Last edited by VodaHost; 12-23-2005 at 08:22 PM.
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  #2  
Old 04-19-2005, 10:36 AM
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Default VODA SOFTWARE

I have just downloaded and tried to install Voda site software,yet it has refused to complete installation
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  #3  
Old 04-19-2005, 03:05 PM
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Default BlueVoda

try downloading BV from the below url

http://www.bluevoda.com/bv.zip

Make sure you are on windows system

Last edited by VodaHost; 11-18-2005 at 08:48 AM.
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  #4  
Old 04-28-2005, 08:21 PM
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Default Publishing Error

Whenever I try to publish any page that I have made it says "Internet Exception Error 12014" I'm thinking it's my computer being it's normal pain in the butt, but if it's not, help?
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  #5  
Old 04-28-2005, 09:15 PM
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Hi Hope,

Do you have a VodaHost web hositng account?
A username & Password?
A Domain Name?

If no...Please call me on the number below and I will set you up asap.

***** :D
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  #6  
Old 05-21-2005, 08:39 AM
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Default I try to publish my updated pages and I get an error

I try to publish my updated pages and it says "Internet Exception Error 12111." Any help will be apreciate.
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  #7  
Old 05-21-2005, 11:59 AM
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Default

Microsoft in all its wisdom over the last few days sent out and installed
a undocumented security firewall patch .

This is why you might have had some problems publishing. We have
now resolved the issue and everything should work fine.

***** :D
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  #8  
Old 06-07-2005, 05:49 AM
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I try to publish my webpages but I receive an error "Internet Exception Error 12029". What does this mean, and how can I fix the problem?
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  #9  
Old 06-07-2005, 08:36 AM
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Default

Error 12029 means:
The attempt to connect to the server failed for one of the following reasons:
- Your firewall is blocking FTP
- You do not have a valid username/password
- The server is unreachable (very unlikely).
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  #10  
Old 06-07-2005, 04:21 PM
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I have updated my DNS to primary ns1.vodahost.com, secondary ns2.vodahost.com and have removed my firewall protection. When I go into my website, it does show "Error- DNS error or server not found". I have also verified my username and password. What else should I do?
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  #11  
Old 06-07-2005, 06:36 PM
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please open a help desk ticket with your domain name, usernane and password
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Last edited by VodaHost; 06-26-2005 at 02:25 AM.
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  #12  
Old 06-18-2005, 07:03 AM
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having problems opening Blue Voda

hi i have downloaded BlueVoda from the main website and tryed two diffrent ways on opening it i first downloaded the non zipped version and saved it to my computer and tryed to open it but since the vendor had no discription of the file it refused to open,second try was i tryed to open it directly from the site itself, that resulted in Failure, then i downloaded the Zipped virstion and saved it to my computer and it still refused to open i was unable to use my wizip program to access the file, i then tryed to open the zipped version of Blue Voda directly from the site and it still refused to open i have no other ideas on how to access the file, i would appreciate it if you could assist me in this matter thank you for your time.
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  #13  
Old 06-18-2005, 10:31 AM
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If you are having problems downloading or installing BlueVoda.
This could possibly mean that your computer is not set up
for this type of actions. Think of your computer like a sports car
that needs a bit of a tune up for the new race.

Please do the following to rectify the situation.

STEP 1
Uninstall or delete anything you have downloaded so far.

STEP 2
Click on the link below to download a “Download Manager”.
A “Download Manager” is a remarkable piece of software
that will assist you in all your downloads. Hence for it
is called a “Download Manager”.

http://www.internetdownloadmanager.com/download.html

STEP 3
Click on the link below to download the latest version of
WinZip.

http://www.download.com/WinZip/3000-...ml?tag=lst-0-1

STEP 4
After you download and install the download manager & WinZIP,
click on the link below to download the latest version of BlueVoda.

http://www.bluevoda.com/bv.zip

STEP 5
Unzip and install BlueVoda and reboot (restart) your computer.

STEP 6
Build a fantastic website!

------------------------------------------
You are now ready to download stuff like a pro.
You should not have any more problems.
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  #14  
Old 06-21-2005, 09:18 AM
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ya the same thing happens to me!
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  #15  
Old 06-21-2005, 09:23 AM
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Default

i make a attempt to publish a page and it says internet exception error 12014
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  #16  
Old 06-23-2005, 05:49 AM
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Exclamation error 12014

every time i try to publish my pages error 12014 occurs. I've read its a password problem and ive changed my password like 3 times and the same thing keeps happening. what do i do?!?!??!?!?!?!
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  #17  
Old 06-24-2005, 05:19 PM
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Default

Open up a VodaHost account!

Sarah :)
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  #18  
Old 07-06-2005, 11:43 PM
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Default 12014 error

I downloaded the other version and everything but it wont accept my website i get the same reply error 12014 what does thismean dont tell me just to download somethingi tried that
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  #19  
Old 07-08-2005, 04:55 AM
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Default

I wasn't sure where to post this question:

I usea DHTML code by using the Insert HTML tool. Problem is that when using the tool it creates a solid grey square which you drag and scale to the size you want the code to cover and in my case I want to use this code for the entire page which causes the square to cover the whole page and I can't see the main parts of the page in order to work on it. I assume I could add the code last when all the rest of the page is done. Am I doing something wrong or using the wrong method for the insert?
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  #20  
Old 07-08-2005, 08:55 AM
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