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  #1  
Old 07-09-2006, 03:19 AM
Staff Sergeant
 
Join Date: Jul 2006
Posts: 44
Default Is there any customer support on the weekends?

I sent and critical support ticket earlier today and have heard nothing.
Is this normal?

Dana
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  #2  
Old 07-09-2006, 03:25 AM
Vasili's Avatar
The Generalissimo
 
Join Date: Mar 2006
Location: Soon in Florida
Posts: 10,189
Default Re: Is there any customer support on the weekends?

Check your email.
VodaHost typically responds within hours (24 hours at the very most).
And...check the various Forums and Threads to see if you find the answer.
Invariably, every question and situation has already been addressed!
(You need not open multiple threads on the same issue!)
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  #3  
Old 07-09-2006, 03:30 AM
Staff Sergeant
 
Join Date: Jul 2006
Posts: 44
Default Re: Is there any customer support on the weekends?

Sadly they have to unpark my website I just bought. vibratingyoursoul-center.com It seems that answers are slow to come on the weekends when I work on my sites. Very disappointed in the speed of things.
Dana
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  #4  
Old 07-09-2006, 03:35 AM
Vasili's Avatar
The Generalissimo
 
Join Date: Mar 2006
Location: Soon in Florida
Posts: 10,189
Default Re: Is there any customer support on the weekends?

Dana!

Weekends or not, ICANN (the internet's regulatory entity) stipulates certain time parameters with regard to domain registration and transfers....all to prevent fraud and manipulation on your behalf.

Patience is Golden, and relax!!! VodaHost is the World's leading TRUSTED Provider!!
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