Web Hosting Vodahost    

Home Take The Royal Tour! Order Now Features Prices
Go Back   Web Hosting > VodaHost Web Hosting Support > General Support Issues

Notices

General Support Issues Answers to general questions and help with common problems. For help with a specific issue, post to one of the forums below.

Reply
 
LinkBack Thread Tools
  #1  
Old 07-09-2006, 03:54 AM
Corporal
 
Join Date: May 2006
Location: Edmonton, Alberta, Canada
Posts: 13
Default Publishing

I've tried to resolve this by going thru the forum but could not. My account was activated on 23 May.

I've created my site and published it (I think). When I published, I got the message that the pages were accepted.

Now What? Checked the web and my site is not up. I'm sorry, but I'm a comlete newbie in this. Please assist me in the next step.

My domain is www.smartwindshieldrepairs.ca
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #2  
Old 07-09-2006, 04:02 AM
Vasili's Avatar
The Generalissimo
 
Join Date: Mar 2006
Location: Soon in Florida
Posts: 10,189
Default Re: Publishing

Simple.
Double-check that you have properly titled your main page as "index"...just that, small i and without any extension....
All Main Pages MUST be saved (in BV) and titled that way. Check, and fix + republish, and come back here for us to see.
__________________
_____________________________________________________ .*.* . .* . * . * .*
My Websites... VodaHost Support....Soholaunch Support....osCommerce Support
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #3  
Old 07-09-2006, 04:15 AM
Vasili's Avatar
The Generalissimo
 
Join Date: Mar 2006
Location: Soon in Florida
Posts: 10,189
Default Re: Publishing

Again....when you have Blue Voda open, and your Main Page opened (displayed) in the BV browser, click on EDIT > SAVE PAGE AS > index
...this properly saves the page to your BV folder

Then, PUBLISH... do not add any extensions or endings!
...it will be published to your public directory as usual.
DO this and let's see what happens!
__________________
_____________________________________________________ .*.* . .* . * . * .*
My Websites... VodaHost Support....Soholaunch Support....osCommerce Support
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #4  
Old 07-09-2006, 05:33 AM
Corporal
 
Join Date: May 2006
Location: Edmonton, Alberta, Canada
Posts: 13
Default Re: Publishing

OK. I've double checked everything and published again. Again, everything was accepted. We'll see what happens.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #5  
Old 07-09-2006, 06:00 AM
Vasili's Avatar
The Generalissimo
 
Join Date: Mar 2006
Location: Soon in Florida
Posts: 10,189
Default Re: Publishing

Still not up, even after refreshing.
Looking into the ".ca" angle...I saw something elsewhere, and I'll be back...ok?
__________________
_____________________________________________________ .*.* . .* . * . * .*
My Websites... VodaHost Support....Soholaunch Support....osCommerce Support
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #6  
Old 07-09-2006, 06:16 AM
Vasili's Avatar
The Generalissimo
 
Join Date: Mar 2006
Location: Soon in Florida
Posts: 10,189
Default Re: Publishing

Trying to get you some additional expert assistance....hang in there....
__________________
_____________________________________________________ .*.* . .* . * . * .*
My Websites... VodaHost Support....Soholaunch Support....osCommerce Support
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #7  
Old 07-09-2006, 06:18 AM
Lincslady's Avatar
Brigadier General
 
Join Date: Jan 2006
Location: Lincolnshire UK
Posts: 1,419
Default Re: Publishing

When you did your "home" page in BV did you "save it as" index..??..and when you did your menu links it should be like this ... http://www.smartwindshieldrepairs.ca/index.html

Even the tinyiest spelling mistake or a dot in the wrong place can make a big difference
__________________
Click the link below for page guidelines (no more sideways scroll)

http://www.vodahost.com/vodatalk/sho...eferrerid=5490

How to Center your page
http://www.vodahost.com/vodatalk/blu...tml#post124746




Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #8  
Old 07-09-2006, 06:25 AM
racefan20's Avatar
Major General
 
Join Date: Jul 2005
Location: Concord, NC
Posts: 2,339
Default Re: Publishing

A whois search shows that http://www.smartwindshieldrepairs.ca/ is not a registered domain. When and from whom did you purchase your domain?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #9  
Old 07-09-2006, 06:26 AM
Corporal
 
Join Date: May 2006
Location: Edmonton, Alberta, Canada
Posts: 13
Default Re: Publishing

No. In page properties, I just listed the home page as index. I think I followed the BV tutorial in this regard.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #10  
Old 07-09-2006, 06:27 AM
matrixxxxxx1's Avatar
Captain
 
Join Date: Apr 2006
Posts: 207
Default Re: Publishing

Quote:
Originally Posted by burnman
I've tried to resolve this by going thru the forum but could not. My account was activated on 23 May.

I've created my site and published it (I think). When I published, I got the message that the pages were accepted.

Now What? Checked the web and my site is not up. I'm sorry, but I'm a comlete newbie in this. Please assist me in the next step.

My domain is www.smartwindshieldrepairs.ca

Hey Burnman

Are you sure this is your link. I just quickly checked this link on netfirms and it says IT IS available.


Mike
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #11  
Old 07-09-2006, 06:28 AM
matrixxxxxx1's Avatar
Captain
 
Join Date: Apr 2006
Posts: 207
Default Re: Publishing

Quote:
Originally Posted by racefan20
A whois search shows that http://www.smartwindshieldrepairs.ca/ is not a registered domain. When and from whom did you purchase your domain?

oops...Sorry Race

we must of crossed posts.


Mike
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #12  
Old 07-09-2006, 06:29 AM
racefan20's Avatar
Major General
 
Join Date: Jul 2005
Location: Concord, NC
Posts: 2,339
Default Re: Publishing

Quote:
Originally Posted by matrixxxxxx1
oops...Sorry Race

we must of crossed posts.


Mike
No worries. Two answers are better than no answers.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #13  
Old 07-09-2006, 06:31 AM
Corporal
 
Join Date: May 2006
Location: Edmonton, Alberta, Canada
Posts: 13
Default Re: Publishing

Quote:
Originally Posted by matrixxxxxx1
Hey Burnman

Are you sure this is your link. I just quickly checked this link on netfirms and it says IT IS available.


Mike
Yes it is correct. I noticed the same as you and I thought maybe it has taken BV a while to register my domain. All the documents I received from BV have the website spelled correctly as listed. When I enter into the cpanel, it says "welcome smartwindshieldrepairs.ca"
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #14  
Old 07-09-2006, 06:34 AM
racefan20's Avatar
Major General
 
Join Date: Jul 2005
Location: Concord, NC
Posts: 2,339
Default Re: Publishing

Quote:
Originally Posted by burnman
Yes it is correct. I noticed the same as you and I thought maybe it has taken BV a while to register my domain. All the documents I received from BV have the website spelled correctly as listed. When I enter into the cpanel, it says "welcome smartwindshieldrepairs.ca"
You need to go to http://support.vodahost.com ASAP and submit a support ticket. (You don't need to sign in to submit a ticket.)
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #15  
Old 07-09-2006, 06:40 AM
Vasili's Avatar
The Generalissimo
 
Join Date: Mar 2006
Location: Soon in Florida
Posts: 10,189
Default Re: Publishing

General, Sir!

How is it I couldn't even find the current WHOIS with Network Solutions, *******, VH, Domain Avenue, or even Pimpin Domains?
They all said the extension ".ca" was unsupported? That is why I attempted to approach Burnman's dilemma in the most basic fashion....
__________________
_____________________________________________________ .*.* . .* . * . * .*
My Websites... VodaHost Support....Soholaunch Support....osCommerce Support
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #16  
Old 07-09-2006, 06:43 AM
Corporal
 
Join Date: May 2006
Location: Edmonton, Alberta, Canada
Posts: 13
Default Re: Publishing

Quote:
Originally Posted by racefan20
You need to go to http://support.vodahost.com ASAP and submit a support ticket. (You don't need to sign in to submit a ticket.)
OK, I've done that. Is this the reason my site is not publishing.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
  #17  
Old 07-09-2006, 06:45 AM
racefan20's Avatar
Major General
 
Join Date: Jul 2005
Location: Concord, NC
Posts: 2,339
Default Re: Publishing

I'd be lying if I said I understood how all this stuff works. I always use the following site for a whois search because I saw ***** recommend it once: http://www.domaintools.com/
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit!