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About LinkBacksI am getting a little lost...
Can someone tell me how to check a support tickets progress?
Thanks,
Dana
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Thread: checking support ticket progress
- 07-09-2006, 05:20 PM #1
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checking support ticket progress
- 07-09-2006, 05:30 PM #2
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Re: checking support ticket progress
Either click on the link in the confirmation email you received and log in or use the 'Help Me' lik at the top - go to Support Centre and log in. Any outstanding tickets you have will show once you log in and you can check them and even add comments.
Originally Posted by Dana
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- 07-09-2006, 05:51 PM #3
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Re: checking support ticket progress
Thank you. I found it. It doesn't show a progress but at least its there.
Thanks,
Dana
- 07-09-2006, 06:15 PM #4
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Re: checking support ticket progress
Whats the ticket ID?, I will follow it up for you.
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- 07-09-2006, 06:22 PM #5
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Re: checking support ticket progress
Thank you VodaHost
WLE-375085
Very grateful,
Dana
- 07-09-2006, 06:28 PM #6
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Re: checking support ticket progress
Click Here >>> http://www.vibratingyoursoul-center....dmin/index.php
to login to your Soholaunch control panel
VodaHost
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- 07-09-2006, 06:34 PM #7
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Re: checking support ticket progress
I click the link and it just goes to an ad siting on my site.
Dana
- 07-09-2006, 06:40 PM #8
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Re: checking support ticket progress
That is NOT an ad, it is the login page for your Soholaunch. Do you not
see the below box on your screen...
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- 07-09-2006, 06:43 PM #9
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Re: checking support ticket progress
I really do not mean to be difficult but I do not see the login box.
And even when I go in thru my directory and get to that box it keeps loading this Ad. I refresh, clean my cache and tool bars and the ad is still there.
Dana
- 07-09-2006, 06:46 PM #10
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Re: checking support ticket progress
Ok...How long ago did you update the name servers, they can take up to 24-48 hours to propogate depending on your location.
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- 07-09-2006, 06:49 PM #11
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Re: checking support ticket progress
I updated at about 8am this morning.
I guess I will wait.
Dana
- 07-09-2006, 10:29 PM #12
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Re: checking support ticket progress
Thank you all who helped. I can finally get into my site/sohoadmin.
Happy dance!
Dana
- 07-10-2006, 09:44 AM #13
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Re: checking support ticket progress
thread closed
VodaHost
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07031847328 / United Kingdom
------------------------
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