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Ok, i will try to help, however this is a method to avoid as there are too many requests and its not easy to answer on a private basis.
The advise they gave you is correct. The only way to recover your pages is as instructed.
The text will in some cases appear as image, if you had actually published it as image.
Images: BV will recover most of them automatically, however, you can also download them directly from your site into a folder inside your BV folder, and then use them again when re-making your pages.
Please note that when importing pages from the site, no Javascripts and php code is imported. Consequently, some menus, which are Javascript, will not be imported either, you will need to rebuild those.