Hi,
I am trying to connect a tool called "Optimize My Site" to my SQL data base. I uploaded Optimize My Site to my FTP server and opened it via my domain name www.voip-inform.com/optimizemysite/... . On the page that opens I am asked for the following:

Server address:
Database Username:
Password:
Database name:

To these questions I have answered the following:

74.86.118.19
shantir
***********
qazextr_voipinform

Here is the error message I receive:
Error: Unable to connect to the data
please, please double-check the provided connection info.

What am I not entering correctly??

Thank you,

Shanti

Your username will have the prefix qazextr_ just like your database name. Also make sure you gave access for that username on that database.

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Hi Watdaflip,

I just tried again with the user name qazextr_shantir

So now my answeres look like this:

Server address: 74.86.118.19
Database Username: qazextr_shantir
Password: ***********
Database name: qazextr_voipinform

I still can`t connect. What do you mean by "give access on the data base for that user name?" I did asign all privileges to that user.

What else might be wrong?

Thank you, Shanti

Try "localhost" for the server address, some times they mean the host but they are not clear.

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