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  1. #1
    shantir is offline Private First Class
    Join Date
    Oct 2007
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    Default SQL and server address

    Hi,
    I am trying to connect a tool called "Optimize My Site" to my SQL data base. I uploaded Optimize My Site to my FTP server and opened it via my domain name www.voip-inform.com/optimizemysite/... . On the page that opens I am asked for the following:

    Server address:
    Database Username:
    Password:
    Database name:

    To these questions I have answered the following:

    74.86.118.19
    shantir
    ***********
    qazextr_voipinform

    Here is the error message I receive:
    Error: Unable to connect to the data
    please, please double-check the provided connection info.

    What am I not entering correctly??

    Thank you,

    Shanti

  2. #2
    Watdaflip's Avatar
    Watdaflip is offline Major General
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    Default Re: SQL and server address

    Your username will have the prefix qazextr_ just like your database name. Also make sure you gave access for that username on that database.

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  3. #3
    shantir is offline Private First Class
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    Default Re: SQL and server address

    Hi Watdaflip,

    I just tried again with the user name qazextr_shantir

    So now my answeres look like this:

    Server address: 74.86.118.19
    Database Username: qazextr_shantir
    Password: ***********
    Database name: qazextr_voipinform

    I still can`t connect. What do you mean by "give access on the data base for that user name?" I did asign all privileges to that user.

    What else might be wrong?

    Thank you, Shanti

  4. #4
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: SQL and server address

    Try "localhost" for the server address, some times they mean the host but they are not clear.
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