We purchased a software program which required us to create a mysql database, which we did with the following:

Database; nyxutrhs_kbase
Size 0.01 MB
Users; nyxutrhs_kent



This is the form it ask us to comlete to install the software;

* Site Domain including subdomain www.diby.biz/kbase40
(example: http://www.yourdomain.com/kbase)
(no slash '/' after kbase) *
Email Domain: (example: yourdomain.com): * diby.biz
Empty Database Name: * nyxutrhs_kbase
Empty Database Username: * nyxutrhs_kent
Empty Database Password: * ******
Empty Database Host: * localhost



Then we received an error message as follows:

SQL error (You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1)
in (

SET NAMES
)

SQL error (You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1)
in (

SET CHARACTER SET
)

SQL error (Unknown collation: '')
in (

SET SESSION collation_connection = ''
)

We need help on what to do next. The software company won't help with the install until we have these steps completed.

Looks like you have an issue with your script.

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Sorry to bother you via the forum....... please contact me via email
andy128@netisopen.com as I have a pressing issue to discuss with you.

Don't know if my prior two emails reached you.

Andy

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