New PC Question

[Leeza]

Hello, wonderful forum members.

I have published about 1/2 of the pages of my website. When my latest computer bit the dust, I had to purchase a new ******* computer, and had to copy my BV software folder that I had saved in an external drive back to this.

Since doing so, every time I open one of my pages- whether published or not...my entire content is destroyed. BV says this is a computer issue, not a BV issue. Perhaps someone can help me. To follow are the things going wrong:

A. When I open any page, whether it has or has not been published, all images "cannot be found" all shapes are rearranged and do not appear where I designed them to be.

B. All graphics that I have since input, e.g. spacing line between sections of my menu, are MOVED when I view a preview of my page.

C. All font sizes I used were changed when I did a preview before publishing.

D. All colors are GONE.

So it appears I must start over. I've only been working on a 30 page site for a year now. Could ANYONE, please, please help me.

I am at a loss, and I must add, slightly devasted -as I had a couple wonderful friends I met in this forum work very, very hard to help me FINALLY get this thing done. And now I look, and I'm almost back to square one.

I do not want this support request to appear on the web, as they usually seem to do. How can I give you my address without that happening? I'm sure if you saw one or two of my pages, you would very quickly see my problem.I do see that there is a new menubar here that I don't recall from prior BV editions.

Thank you, so very much if you can assist me. I will check back here every 15 mins. or so. (It's now 6:02 pm EST., USA. I'll be back at 6:15.)
I do hope YOU are having a beautiful day!
Lisa

[Vasili]

The reason your pictures do no present is because the original computer path has been changed.
Even if you copied your folder into the exact same place on your new computer, you must also "clone" the destination/path for your images. Usually when transferring/copying BV files onto different systems, the pages have been published previously, and Users freak when the pix are X'd out......this is corrected by simply re-publishing the pages despite not seeing the images, as the VH server knows exactly what image is being asked for and automatically selects the proper image (providing you have not changed image titles or something) from saved files. However, if the images and/or pages have never been published, there is no referential path to re-create at all, and in this case, you will need to go one by one and manually replace them on your BV pages from wherever you now have them stored (since they are supposedly the exact size you set earlier, this is really a minor inconvenience).

If the font has changed on your new system, it is most likely because your new system is not loaded with that particular font.
Try reloading your new computer with additional fonts, either from the source CD/disk or by creating one from your original unit (use Roxio to make a data CD, locating the Fonts folder in your C: drive > WINDOWS folder)

As far as the colors are concerned, this should not happen at all (especially if the pages were created in the same version of BV). It sounds more like a resolution or display settings issue on the new unit.

[Leeza]

Well, hello Vasili! Nice to hear from you...
thank you for the info. I think the font should be here, as it is Verdana, a very plain one, and I use it in Word, which is loaded. I tried republishing one of my pages, and although it re-published properly, when I re-opened it in the builder, it was still all wrong. The font was actually LARGER this time!

I'll call ******* to get more info. You've explained this to me well, and I really appreciate that. It will help when I call them.

And, I hope all is great in your neck of the woods...or coast.
Leeza

[Leeza]

Ok, well I've gone thru ******* and Microsoft Help. I still don't know what to do, but have one possibility. Before I remove everything and do a complete restore of my hard drive, does anyone offhand know for sure if BV is compatible with Vista? Twice I was told it is not.

And...if it's not. I ....????? who knows what.

I'm going to give my site to someone local to help me work on it from here til I get it published, just can't take all this confusion anymore.

Leeza

[Vasili]

Don't freak out just yet, Lisa!

Before you commit yourself to anything, Holly will be back by Saturday and can lend a hand to get things resolved (she was who was helping you for a while there and already has page files, right?).

Secondly, who on Earth told you BV and Vista were incompatible? They obviously are smoking the good stuff!

Third, where did you get your new 'puter? Best Buy? They will back up your HD completely onto CD's before they "restore" your Vista and all ----- let the Geek Squad do it, because Vista allows the consumer only 3 loads before you are forced to pop for a new package....it's not like the old days where you have a CD and can reload/restore whenever you need to. (You think THIS is bad, wait until they roll out Vienna, the new Windows version in early 2009 ----- it's all online applications only: to even use your computer, you will need to be connected to the internet!).
>> So, let the store take care of it for you.....and be sure that you state your requirement that you will not allow your Vista to be used: let them reload with their commercial copy!


Yeah...things are shaping up...finally....don't be surprised if we call you to see where we left off!

[Leeza]

WOW! Anything to make a buck, hmmm?

Well Microsoft didn't tell me Vista and BV are incompatible, but a couple guys in the forum did. (If I recalled your other email I'd tell you something else.)

Yes, Holly, dear woman has been helping me. With this, I told her I was taking it to the forum (I hate to ask her for so much help) but when she returns, I'll ask what else she might know.

One good thing- with Vista I think I can do "information sharing" so someone else can see inside my computer. For whomever helps, that will be a plus.

I'm going to try one more thing before taking it to the Geek Squad- start a page TOTALLY from scratch, see what happens.

Thanks so much for the "relief." You can imagine how it felt to be told this is incompatible. Regardless, I was NOT meant to build a website,lol, but it's a bit late now!

Take care, I'll let you know when I get the results!
Leeza

[Leeza]

Just an fyi (in case anyone else has this Vista problem) I built a new test page, published, and the font is still wrong when published.

[Leeza]

Ok...since my last post I've had far too extensive conversations with Microsoft, Microsoft forum (what RUDE people there!!!) and *******. I took my new computer into Best Buy (Geek Squad) and told them all the problems, but they- and all others above- say my problems lie in my BV software. I have downloaded it twice into the new computer, and have tried to pull pages off the web, reloaded all new images, text, colors. I am still at a major loss:
a) my fonts on the website are smaller than in the builder
b) when I save my pages, and re-open them, everything- colors are gone, fonts misplaced, images "cannot be found."
c) I've tried republishing and returned to the builder as Vasili suggested only to find that nothing in builder is repaired.

My computer is presently at Geek Squad- but they insist there is nothing they can do re: BlueVoda. My question is this:
Has anyone else experienced Vista problems? If so, what were they and may I also ask, how did you fix them? I've read "Vista takes some getting used to" but that isn't something that could help me with all the above.

I'm borrowing a friend's computer, mine will be back in a week. I just thought I'd pose this question, perhaps we need a page "tips and tricks" on the Vista program? I'm lost when nobody will claim responsibility.

Thanks gang,
Lisa
and you know I won't write my website here, but if you email me I'll send it to you

[koolspaces.com]

When I upgraded my computer I had similar problems. I was told by BV that it was a Microsoft problem who told me that it was a Dell problem and to call them. So I know what you're going through. Rather than put up with that frustration I redid my whole website. You know what? I did it real quick and better. You may not want to hear that but at the moment there's a pile of hair sitting on your keyboard. lol.

Good Luck!


http://www.koolspaces.com
The Best myspaces on myspace.com

[pristinelife]

Don't you just hate it when no one claims responsibility? This one says it's that and that says its this. Sheesh, you'd think these companies were run by 2yr old CEO babies. I hope you get it straightened Leeza, I feel for you darling, good luck

[Leeza]

Originally Posted by koolspaces.com

When I upgraded my computer I had similar problems. I was told by BV that it was a Microsoft problem who told me that it was a Dell problem and to call them. So I know what you're going through. Rather than put up with that frustration I redid my whole website. You know what? I did it real quick and better. You may not want to hear that but at the moment there's a pile of hair sitting on your keyboard. lol.

Good Luck!


http://www.koolspaces.com
The Best myspaces on myspace.com

Hi there- just want to confirm, you simply rebuilt your former pages from scratch on your new C drive? I can transfer over to that drive but haven't been able to start fresh with the glitches that keep popping up. Perhaps you'd help me and then I can perhaps help you in some way?
Hope you're still around to read this!
Leeza

[koolspaces.com]

Originally, I copied everything from my old hard drive to a CD and then copied it to the new computer. That produced all kinds of problems with directory structure being different. So, the next time I decided to copy each element to a new BV page, tell the computer where to find each picture etc. and renamed it.



http://www.koolspaces.com
The Best myspaces on myspace.com
7 Signs You May Have a (hic) Holiday Rinking Problem
www.YouTube.com/koolspaces

[Leeza]

Hi again all,

It's been a good month or more and my new computer is still all a mess. I just got help from a tech college here too, who (cringe) says the problem is between Vista and BV.

Well a good pal told me she heard some of you are going BACK to IE7 and that is fixing things. Anyone know how I can do that on my new machine?

Thanks, I carry on...
Leeza

[FrancisChanYH]

After reading this problem of yours I feel sorry for you. I learn something. It is cheaper to buy xp computer with 2 Gb ram. That is what I have to avoid problems. Then I go search vista problems forum, there are still lots of it. I think vista is too early to buy until problem solved.

[Leeza]

Thanks for your reply! Yes, I think I must go back to XP...why they come out with new programs before they are "user friendly" ...I suppose they MUST want all of us to tell them our problems.

Unfortunately, Vista came with my new computer. Is there any way to revert back to IE7 /XP without paying for it? Anyone hear Microsoft offering this for those having problems?

Have a GOOD day!
Leeza

[Vasili]

Originally Posted by Leeza

Thanks for your reply! Yes, I think I must go back to XP...why they come out with new programs before they are "user friendly" ...I suppose they MUST want all of us to tell them our problems.

Unfortunately, Vista came with my new computer. Is there any way to revert back to IE7 /XP without paying for it? Anyone hear Microsoft offering this for those having problems?

Have a GOOD day!
Leeza

For the BEST Price on Real Solutions, use this link and then "search" using these words: XP Pro OEM ......you will find a selection to fit your budget, and have the CD to re-boot/restore from at will, or to even "upgrade" another computer!

I am debating between XP Pro SP 2 and the Media Edition (the media edition has neat extras the standard Xp doesn't, and when it comes to web-building, they may come in handy...) These prices are the best I have found, and are about $300 less than what you can get at Staples or the like....

[Bethers]

Lisa,
Is your main problem the font sizing changing? I just did an internet search and read a computer guy talking about some problems he's encountered with Vista and here's #9: "Explorer keeps losing my view settings. THIS IS DRIVING ME UP THE FARKING WALL! "

Now, this would be a pain, but you can go back in and change them to be what you want every time you start your computer - and that should then keep things showing as they should. (Won't solve the picture problems). This quote came from: http://chris.pirillo.com/2007/02/27/...g-up-with-you/ and is from last February - so hopefully some of these bugs have been worked out with the Vista patches.

Have you or any of these people working on your computer made sure it's got any/all of the Vista upgrades/patches (if they've come out yet)?

It obviously is not that Vista and BV are not compatible, because many, many folks are working with both and not having these problems. But, obviously, you are having some problems - and unfortunately, those of us who know BV are guessing that all the settings in your computer are right - as we can't see them.

Just realize, if you do get XP again - you have to reformat your hard drive before installing it - or it won't work. And there is no guarantee that if these problems are in your system settings changing will fix it - it won't. However if the problem is with Vista, it should.

[Leeza]

Thanks Beth and Vasili. I will do what I can here. I'm so, so lost. I wrote another post about my experience with Vodahost. Regardless if the problem is theirs or not...I just wanted them to show me that it definitely was not, and told them if I had to go back to xp FINE, ...but I sure don't need that kind of treatment by ANYONE. Especially when I am paying them.

You guys are wonderful (((((((((((((((hugs))))))))))))))))))

[Leeza]

Originally Posted by Bethers

Lisa,
Is your main problem the font sizing changing? I just did an internet search and read a computer guy talking about some problems he's encountered with Vista and here's #9: "Explorer keeps losing my view settings. THIS IS DRIVING ME UP THE FARKING WALL! "

Now, this would be a pain, but you can go back in and change them to be what you want every time you start your computer - and that should then keep things showing as they should. (Won't solve the picture problems). This quote came from: http://chris.pirillo.com/2007/02/27/...g-up-with-you/ and is from last February - so hopefully some of these bugs have been worked out with the Vista patches.

Have you or any of these people working on your computer made sure it's got any/all of the Vista upgrades/patches (if they've come out yet)?
^^^ I will check for patches. Thanks.

It obviously is not that Vista and BV are not compatible, because many, many folks are working with both and not having these problems. But, obviously, you are having some problems - and unfortunately, those of us who know BV are guessing that all the settings in your computer are right - as we can't see them.

^^^ I do not understand why, if they are, everyone- everyone but the forum and Voda- tells me it is a BV problem. Ok, I will go with that it is not a compatibility issue but something else. I will just have to find yet another person to try to help me.

Just realize, if you do get XP again - you have to reformat your hard drive before installing it - or it won't work. And there is no guarantee that if these problems are in your system settings changing will fix it - it won't. However if the problem is with Vista, it should.

^^^ scary. that's about all I can say to this paragraph. Please wish me luck.

Leeza

[Bethers]

Leeza, if it's a compatibility issue - then everyone using Vista would have the same thing - unless it's a gremlin on YOUR Vista - which from that guy, looks like could happen with the original Vista. And that doesn't make it a BV problem - it makes it a Vista problem.

That said - you have a problem - and none of us can really see into your computer to see why/how.

[LadyEye]

And Leeza ... you might consider contacting Jeremy, I believe he uses Vista .. he might be willing to give you a friendly helping hand.

You really need to remember that blue voda is free software for you to use .. your voda hosting account is what you pay for and you are free to use any web building technique other than blue voda to create and publish your website...

This truly is not a VODA HOSTING issue ..

But ... with the help of many on here, hopefully you will get things running smoothly ...

EMAIL Jeremy - you can find his signature on this forum in his posts ... he might be willing to help you free....

[Leeza]

THanks friends. I've emailed Jeremy. I dont even care if it costs money anymore! Just need someone to 'fix me up.

Leeza

[Vasili]

Originally Posted by Bethers

Lisa,Just realize, if you do get XP again - you have to reformat your hard drive before installing it - or it won't work. .

WOW
That's news to me! And, it makes no sense to me either, since I've done it twice so far without any problems, holding my breath all the way. Hmmmm.....
I have heard of cautions regarding switching OS though, but usually it has been the reverse caution: if upgrading to Vista, be sure to have a minimum of 1gb RAM (2 is much better), and keep in mind Vista is not a booted OS install (maning you don't get a CD, and you can only install each Vista license 3x before you have to re-purchase it).
I don't think it necessary to warn about loading XP onto units originally with 98, 2000, etc, since aren't many out there that haven't yet been either upgraded or traded, you think?

[Bethers]

This is from 2 different forums - on computers that were not upgraded but STARTED with Vista - and from the Windows help desk - where I got that information while trying to find an answer for Lisa.

So - I did not pull that out of a hat. Maybe things have changed - but that's the information that I culled from the Windows website and from the forums I went to on doing this.

[Karen Mac]

Every time you upgrade or downgrade you get lingering files from previous builds unless you get a Clean install from formatting the drive. Lingering files can cause problems for other builds in either direction, so most likely thats why formatting was recommended. In the case of going back, it wouldnt remove NEWER versions of files named the same, therefore you could get lots of bugs if there was coding that applied to the upgraded system. Maybe SOME have gotten lucky because their particular SYSTEM was made to revert back to xp, which is an option at purchase. Maybe a version of Vista was newer than the one in question. Just because its installed on a NEW computer doesnt mean it isnt the first version that came out without ALL the patches etc. A computer can and often does sit on the shelf for months. One persons solution in this case isnt always going to work for the NEXT.

Lets say instead.. this solution worked for me, and it might work for you. Since we arent sitting in front of that computer seeing its operation, we cant tell, and I for one am tired of having to have a war to help someone. We should be helping each other, not pointing out who is right and who is wrong.

Karen

[LadyEye]

Originally Posted by Karen Mac

We should be helping each other, not pointing out who is right and who is wrong.

Karen

Amen Karen: That's Just Why I Luv Ya!! LOL ...

Totally agree!

[Leeza]

Originally Posted by Karen Mac

Every time you upgrade or downgrade you get lingering files from previous builds unless you get a Clean install from formatting the drive. Lingering files can cause problems for other builds in either direction, so most likely thats why formatting was recommended. In the case of going back, it wouldnt remove NEWER versions of files named the same, therefore you could get lots of bugs if there was coding that applied to the upgraded system. Maybe SOME have gotten lucky because their particular SYSTEM was made to revert back to xp, which is an option at purchase. Maybe a version of Vista was newer than the one in question. Just because its installed on a NEW computer doesnt mean it isnt the first version that came out without ALL the patches etc. A computer can and often does sit on the shelf for months. One persons solution in this case isnt always going to work for the NEXT.

Lets say instead.. this solution worked for me, and it might work for you. Since we arent sitting in front of that computer seeing its operation, we cant tell, and I for one am tired of having to have a war to help someone. We should be helping each other, not pointing out who is right and who is wrong.

Karen

I agree. I went outside of forum and out of Voda to get help with this, and have been told this is a formatting problem- but I do know you have all done everything humanly possible to help me here!!!...he says the formatting changed somehow when I went from XP to Vista. The gentleman is going to come back tomorrow or next day to help me. He seems very very confident that is the issue. I sure hope so. He fixed my (grrrr) Outlook yesterday when I've been too dumb to Ever get it right.

And I also agree, since something works for one it doesnt mean it works for all. E.G. if someone tells me they are "using BV right now" well, is that a new machine? A purchased upgrade? Is that a BV website they were working on before in XP or is it a new site? I don't know, but I would think this could make a difference. I have a new computer that Came With Vista..and they did NOT tell me I had a choice! I sure wish I'd known that. But then again, when I took it back first time, the Geek Squad swore it wasnt the computer...etc.

Anyhoo, I really really appreciate everyone in this forum helping me as you have- not just on this issue, but on each and every one!!...and will definitely let you know all I can make sense of, once Eric comes over and does or does not solve my problem! I really think it just might be useful, even if just one of the 90,000 people who have downloaded this could be helped by that. (hey, GO BV- I noticed you hit that 90,000 mark yesterday or today.)
Leeza