Thread: Internet Exception 12029

Hello
My client ID# is 13671 and my domain name is www.discounthealthnetwork.com and I am having a problem trying to publish my site.

When I try to publish my site, it acts as of it is trying to connect and then I get an error message.

Error Message: Internet Exception Error 12029.
Details: The attempt to connect to the server failed.

Can someone please help me with this problem?
Thanks for your help

Yvonne

A 12029 error is a firewall issue error. This means that one or more firewalls is
blocking your attempt to publish with BlueVoda. Please follow the below steps:

97% of the time this can be attributed to your Windows XP Firewall Please follow
the following steps...

1) Go to your computers control panel
2) Click on widows firewall
3) Click on exceptions
4) Click on add programs
5) Add BlueVoda to your list of programs
6) Press ok
7) Reboot your computer

You have now successfully added BlueVoda to your safe programs list.
You should not have this problem again. If the problem persists. Your
computer might have a secondary firewall from Norton or MacAfee.
You will also have to BlueVoda to their safe programs list.

Also if you are working from an office or you are using your companies
computer or internet connection. You company probably has some type
of network firewall in place.

Please contact your companies system administrator for instructions.

Thank you for your help.

I am using my personal computer at home and the only firewall program that I am aware of is the windows firewall which I just added Blue Voda to. I then rebooted and tried to publish and I got the same error.

How do I find out if I have another firewall that is stopping me from publishing. Or is there another way to fix this problem?

Please advise
Yvonne

Hi there,

Also have done what was recommended and the message keeps coming up when I try to publish it.

Really need help!

Thanks,

Flavio

Originally Posted by yhopson

Thank you for your help.

I am using my personal computer at home and the only firewall program that I am aware of is the windows firewall which I just added Blue Voda to. I then rebooted and tried to publish and I got the same error.

How do I find out if I have another firewall that is stopping me from publishing. Or is there another way to fix this problem?

Please advise
Yvonne

You can look in your control panel under "Add & Remove" programs and see if you have another firewall installed on your computer ...

Try shutting your computer completely off for 15 mins or so, even unplug it from the wall, wait this time, and then see what happens. Can't hurt to try ...

Good Luck, I am certain you will pull through..

you and me both !! i have tried to check the sttings as requemended but to avail sorry this does not help but it might show a problem with bluevoda i use server Ip 75.126.10.7 do you the same!!!

I publish to this account also from time to time, I shall try it now and see what happens to me ... I'll be back ....

Okay here is what I have to report.

I can publish to my other ip no problem, I cannot publish to ip 75.126.10.7 just the same as you, internet exception, server has been reset ...

I applied the technique as ***** suggests, and it was already in place anyway, however, even after reboot, I continue to get the internet exception details server has been reset when publishing to 75.126.10.7

Hope this helps ...

I am fine to publish to
74.52.137.210 though

Same computer, same battime - different channel, lol ...

i cant publish using 74.52.137.210 as it does not recognise my password i am also in touch via a ticket to bluevoda cutomer support

Originally Posted by pedrotheg7

i cant publish using 74.52.137.210 as it does not recognise my password i am also in touch via a ticket to bluevoda cutomer support

Oh sorry if I confused you there ... you wouldn't be able to publish to anything other than your own ip address ...

I have a few different accounts that have different ip addresses, that is why I was able to test a few different ways.

I am sure this will get sorted very quickly, so just remain patient, and all will be well again soon ...

Originally Posted by LadyEye

Oh sorry if I confused you there ... you wouldn't be able to publish to anything other than your own ip address ...

I have a few different accounts that have different ip addresses, that is why I was able to test a few different ways.

I am sure this will get sorted very quickly, so just remain patient, and all will be well again soon ...

Lets hope so many thanks

Pete

just got a reply from vodahost "Please try now, I rebooted the FTP server.

hope it now works for us all i tried mine and it now works

Pete

Originally Posted by pedrotheg7

just got a reply from vodahost "Please try now, I rebooted the FTP server.

hope it now works for us all i tried mine and it now works

Pete

Awesome ... all pretty painless too!! Support at VodaHost is astounding, don't you think!! Works for me too!!

I love it, still just waiting for them to apply, "Push for your Morning Tea" feature ... then we will be settled for life!!! lol

Originally Posted by LadyEye

Awesome ... all pretty painless too!! Support at VodaHost is astounding, don't you think!! Works for me too!!

I love it, still just waiting for them to apply, "Push for your Morning Tea" feature ... then we will be settled for life!!! lol

dont forget the neck and shoulder rub whislt you wait option! :~)

A 12029 error is a firewall issue error. This means that one or more firewalls is
blocking your attempt to publish with BlueVoda. Please follow the below steps:

97% of the time this can be attributed to your Windows XP Firewall Please follow
the following steps...

1) Go to your computers control panel
2) Click on widows firewall
3) Click on exceptions
4) Click on add programs
5) Add BlueVoda to your list of programs
6) Press ok
7) Reboot your computer

You have now successfully added BlueVoda to your safe programs list.
You should not have this problem again. If the problem persists. Your
computer might have a secondary firewall from Norton or MacAfee.
You will also have to BlueVoda to their safe programs list.

Also if you are working from an office or you are using your companies
computer or internet connection. You company probably has some type
of network firewall in place.

Please contact your companies system administrator for instructions.

Your ISP may also have a blind firewall you arent aware of. You can also list safe sites in explorer and see if this solves any of the issues.

Karen

Hello,

I am having the same error and have tried the suggested fix. How do I "reboot" the FTP server, that seemed to work for these folks?
Help!
Thanks


Joe

I believe its

7) Reboot your computer

Karen