publishing assistance required

yhopson · #1 03-23-2007, 10:28 PM

I am having trouble publishing my site.

My domain name is: discounthealthnetwork.com
My client ID# is 13671

Everytime I click on publish, it acts as if it is connecting and then I receive an error message.

Error: Internet Exception Error 12029

Details: The attempt to connect to the server failed.

Can someone please tell me why this is happening and how I can fix it in order to publish my site?

Thanks Yvonne

VodaHost · #2 03-23-2007, 10:39 PM

A 12029 error is a firewall issue error. This means that one or more firewalls is
blocking your attempt to publish with BlueVoda. Please follow the below steps:

97% of the time this can be attributed to your Windows XP Firewall Please follow
the following steps...

1) Go to your computers control panel
2) Click on widows firewall
3) Click on exceptions
4) Click on add programs
5) Add BlueVoda to your list of programs
6) Press ok
7) Reboot your computer

You have now successfully added BlueVoda to your safe programs list.
You should not have this problem again. If the problem persists. Your
computer might have a secondary firewall from Norton or MacAfee.
You will also have to BlueVoda to their safe programs list.

Also if you are working from an office or you are using your companies
computer or internet connection. You company probably has some type
of network firewall in place.

Please contact your companies system administrator for instructions.

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