firewall issue

Wagsta · #1 03-30-2007, 02:37 PM

Hi,
I am now trying to publish my site but getting an error message : "internet exception error 12029" Can anyone help?

My account ID number is 13947

Thanks

VodaHost · #2 03-30-2007, 08:41 PM

A 12029 error is a firewall issue error. This means that one or more firewalls is
blocking your attempt to publish with BlueVoda. Please follow the below steps:

97% of the time this can be attributed to your Windows XP Firewall Please follow
the following steps...

1) Go to your computers control panel
2) Click on widows firewall
3) Click on exceptions
4) Click on add programs
5) Add BlueVoda to your list of programs
6) Press ok
7) Reboot your computer

You have now successfully added BlueVoda to your safe programs list.
You should not have this problem again. If the problem persists. Your
computer might have a secondary firewall from Norton or MacAfee.
You will also have to BlueVoda to their safe programs list.

Also if you are working from an office or you are using your companies
computer or internet connection. You company probably has some type
of network firewall in place.

Please contact your companies system administrator for instructions.

jburnham · #3 03-30-2007, 08:46 PM

he y there i was getting the same message it is either your windows firewall or your internet security provider if the windows one doesnt work do the security internet proveder who do you have?

jburnham · #4 03-30-2007, 08:47 PM

it is done the same way as your windows firewall
k let us know what worked for you
del

Wagsta · #5 04-01-2007, 10:17 PM

Hi Del,

thanks for the reply. I am using Zone Alarm firewall. I have altered the settings to allow server access for Blue Voda but I am still getting the same error message.

Richard

VodaHost · #6 04-01-2007, 10:19 PM

Check your windows firewall and your anti-virus...

Wagsta · #7 04-01-2007, 10:45 PM

I've now tried publishing with both the windows firewall and my AVG virus scan off, but still no luck, The same error message is popping up

Richard

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