Thread: Add On took over my main domain!

Hello,
I am in desparate need of help! I have a business to run, and I've made a HUGE error!

My main business and url is www.ufindabiz.com

I just purchased a 2nd domain and made it an add on in my cpanel. www.reikiforhorses.ca

I published my reiki pages, and somehow it has taken over my main domain of www.ufindabiz.com!!!

1. I need to go back to my UFindABiz website! (I don't know where it is now!)
2. I would like to have my reiki pages show on my reiki website. But that is not a major concern at this point!

Please can someone help me asap??? I am in a state of panic....

My client ID# is 17272, please advise if you need any further information to help me correct my MAJOR error.

Thank you.

**** Now that I have calmed down a bit, I see that it is my index page. When I type www.ufindabiz.com only, it comes up as my reiki page. But when I type in www.ufindabiz.com/index.php I see that it is okay.

1. How do I get my ufindabiz index page to come up when I type www.ufindabiz.com

You published incorrectly.

First, go back and republish your original index page.

THEN, go to publish the addon - and after you click to publish, when the little screen comes up - change where it says
public_html
you need to change it to
public_html/youraddonname
putting the name of your addon domain there.

That isn't going to work Beth. Her is index page is already published, that is her problem.

Moodymare:
I suspect that your reikiforhorses index page is a html page, which would take precedence over your ubiz index.php page. Use file manager in control panel. Look for index.html in your public_html folder. If it is there, delete it. That should do the trick.

Then - as Beth says - when you publish your reikiforhorses index page, make sure you change the folder on the pop-up to public_html/reikiforhorses.

Thank you both so much. I went to my cpanel and deleted my index.html page (and all other reiki html pages).

My original ufindabiz index.php has no returned!

Question:
1. Do I go to my cpanel first and do the add on?
2. THEN publish my reiki site (making sure to include the public_html/reikiforhorses) in the pop up window?

I'm off to work now, but will attend to this asap.

At least I can work without worrying about www.ufindabiz.com

Thank you again.

I just checked again, and when I type in www.ufindabiz.com, I get this message:

Got error 28 from storage engine

Originally Posted by MoodyMare

Question:
1. Do I go to my cpanel first and do the add on?
2. THEN publish my reiki site (making sure to include the public_html/reikiforhorses) in the pop up window?

Yes.

When creating the addon, it will automatically populate the username for you, usually this is the part of the domain after the www and before the.com, so in your case it should be reikiforhorses.

Then it will ask you for a password. It's up to you but I use the same as my main domain, this way there is less to change when you publish each page.

Originally Posted by MoodyMare

I just checked again, and when I type in www.ufindabiz.com, I get this message:

Got error 28 from storage engine

hmmm, what have you done? It was there a minute ago?

Back to basics:
Go into file manager, and enter the public_html folder. Is there a folder in there called reikiforhorses?

If it is not there then yes, do exactly as you have suggested in 1 & 2 of your own post.

If it is there, simply republish your site as in no 2. of your own post.

Update.....
My computer must have a mind of it's own. I just checked www.ufindabiz.com and it seems to be okay now. No longer getting the above error (although I had not changed anything since the error). Sometimes computers scare me!!!! LOL

Will update everyone on www.reikiforhorses.ca shortley.

Thanks for all the help. Even in the midst of panic, I have totally faith in the comments and suggestions I get from this board. I LOVE VODA HOST!

I hope this is not a dumb question. But why does it create a subdomain, when I am creating an add on domain.
Addon Domain Maintenance


Addon Domain Additions


Bind reloading on voda2 using rndc zone: [ufindabiz.com] The subdomain, reikiforhorses.ufindabiz.com has been added.


Created DNS entry for reikiforhorses.ca
Adding ownership on reikiforhorses.ca to the user xxxxxx reikiforhorses.ca was successfully parked on top of reikiforhorses.ufindabiz.com



reikiforhorses.ca has been setup. It can be accessed via the subdomain reikiforhorses.ufindabiz.com. FTP access has been granted with the user name reikiforhorses@ufindabiz.com and the password xxxxxx

Okay, I went back to Blue Voda and published each page. It said publish was successful. But when I type my url www.reikiforhorses.ca in, I only get one google search result showing my posts on VodaHost.

I have watched the tutorials about publishing, but am still at a loss for why my site is not published.

In my CPanel, I have public_html/reikiforhorses (the permisison is set to 755).
When I open it, all the files (pages) show permission of 644. Do I have to manually change the permissions of each page to 755?

My original response WAS correct, in that I told her to republish the original index page so that it would override the new one. The only thing I didn't do is make sure she had added the addon domain correctly - as I believed that was already done. And I didn't ask if the nameservers were correct - which I should have done.

OK - now you are saying that you published the add-on correctly. You added reikiforhorses.ca to your cpanel as an add-on domain, correct? You have the nameservers for this account pointing to VH, correct?

There is your problem - here is where your nameservers are pointing:

NS1-Hostname: dns1.name-services.com
NS1-Netaddress:
NS2-Hostname: dns3.name-services.com
NS2-Netaddress:
NS3-Hostname: dns5.name-services.com
NS3-Netaddress:
NS4-Hostname: dns2.name-services.com
NS4-Netaddress:
NS5-Hostname: dns4.name-services.com

You have to change those to point to the nameservers in your welcome letter - same ones tha ufindabiz points to.

Hi Bethers! Thanks for replying.
Silly question here....
On my original ufindabiz paper, I have ftp publishing details with 75.126.124.163
This is available in the Blue Voda drop down menu when publishing each page of reikiforhorses.

However, on my original ufindabiz paper, I have DNS 75.126.125.224
This is NOT available in the Blue Voda drop down menu when publishing each page for reikiforhorses.

I think it will be a simply fix, but I don't know how to get the correct DNS to be an option in the drop down menu through BV

YOu say the different IP's are BOTH on the ORIGINAL paper - that can't be - one or the other is - unless you have 2 accounts.

However, to get the latest ip's - simply redownload BV.

But nothing will work for reiki until you get the nameservers pointed correctly.

I purchased www.reikiforhorses.ca through VodaHost, so I will submit a support ticket and see if they can point it to the correct server.

Thanks

Hi,

I have just updated your name servers for you, please allow a few hours for the new name servers to propagate.

Sarah

Thank you so much Sarah! VodaHost is the best!