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Thread: My Website address does not work!!
      
   

  1. #1
    vvikljg is offline Private First Class
    Join Date
    Dec 2008
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    7

    Default My Website address does not work!!

    Hi,

    www.fir-view.co.uk

    My website used to come up on the 1st page of page rank when i typed in appropriate search terms, now i can not even find it if i type in www.fir-view.co.uk in the address bar! it simply comes up:

    403 forbidden:

    Forbidden

    You don't have permission to access /facilities.html on this server.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.fir-view.co.uk Port 80

    I have republished my webpages successfully but still no joy,

    please help

  2. #2
    Join Date
    Feb 2006
    Location
    Earth
    Posts
    8,721

    Default Re: My Website address does not work!!

    Hi, have you put in a support ticket as its the only way a server problem can be solved.

  3. #3
    vvikljg is offline Private First Class
    Join Date
    Dec 2008
    Posts
    7

    Default Re: My Website address does not work!!

    Hi Chris,

    Yes i have thanks just waiting for a reply, is that what this is? a server problem?

    Thanks for posting

    jack

  4. #4
    Join Date
    Feb 2006
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    Earth
    Posts
    8,721

    Default Re: My Website address does not work!!

    Your domain side looks fine, but that all we can check here.

  5. #5
    vvikljg is offline Private First Class
    Join Date
    Dec 2008
    Posts
    7

    Default Re: My Website address does not work!!

    I think i have managed to crack it,...(with alot of help from people from google!)

    Any way for anyone else who experiences this problem i:

    1) opened up my FTP file manager in bluevoda
    2) Downloaded the .htaccess file in my public_html folder
    3) BACKED IT UP! on my c:\ drive saving it as .htaccess1
    4) Opened it up using notepad and deleted everything (leaving it blank) saving it as .htaccess
    5) Uploaded it back into my public_html folder using FTP file manager

    And it now works when i type www.fir-view into the address bar!!

    now i just have to reverify everything with google and hopefully it should get back amongst the listing :)

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