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  1. #1
    slfoto5 is offline Private First Class
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    Question Internet exception error 12031

    Help, This message appears when trying to publish
    internet exception error 12031.
    What do I do?

  2. #2
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    Default Re: Internet exception error 12031

    Quote Originally Posted by slfoto5
    Help, This message appears when trying to publish
    internet exception error 12031.
    What do I do?
    Save your work and exit the program. Open it up and try again. If this fails reboot your pc and router. This usually fixes it.

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  3. #3
    slfoto5 is offline Private First Class
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    Question Re: Internet exception error 12031

    Quote Originally Posted by Girlonthehill
    Save your work and exit the program. Open it up and try again. If this fails reboot your pc and router. This usually fixes it.

    Thanks for the suggestion, but unfortunately it hasn't helped.
    STill receiving
    Internet Exception Error 12031
    The connection with the server has been reset

  4. #4
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    Default Re: Internet exception error 12031

    Quote Originally Posted by slfoto5
    Thanks for the suggestion, but unfortunately it hasn't helped.
    STill receiving
    Internet Exception Error 12031
    The connection with the server has been reset
    If you are still getting this problem and the above has not helped then you should submit a support ticket - make sure you provide as much info as possible.

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  5. #5
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: Internet exception error 12031

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  6. #6
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    Default Re: Internet exception error 12031

    I keep getting 12031 all the time but I have found that 60% of the time that the file/page has actually been published.
    So now I check the web before trying to publish again......
    btw: I only use wi fi because I live on a boat.

  7. #7
    Mariposa's Avatar
    Mariposa is offline Sergeant Major
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    Default Re: Internet exception error 12031

    I am now having this problem as well as not even being able to login to the cpanel. Very frustrating. I did submit a support ticket just now, will wait to hear.

  8. #8
    VodaHost's Avatar
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    Default Re: Internet exception error 12031

    A 12031 error means that the connection to the server was reset.
    If you are using a wireless adapter, the adapter may have lost its
    association with the access point. If you are using a modem, the
    network coverage was lost. Keep trying to up/load files.

    You also may want to try the below work around for connection
    time outs:


    1. In windows go to Start, select run and type: Regedit
    2. Find this key HKEY_CURRENT_USER\Software\BlueVoda 7\BlueVoda 7\Publish\
    3. Add a new DWORD value with the name ConnectionTimeout
    4. Enter the value in seconds for example 360 (default is 30)

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  9. #9
    DavidCoyne is offline Corporal
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    Default Re: Internet exception error 12031

    I'm having the same problems with this error message. I've shutoff my firewalls. I've added the DWORD value. But nothing works. I'm still getting the same error message.

    Dave Coyne
    dc-infobiz.com

  10. #10
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    Default Re: Internet exception error 12031

    Just read somewhere that it can sometimes be down to registry problems on your pc. Try using a registry cleaner to tidy up the registry to see if that helps.
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  11. #11
    VodaHost's Avatar
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    Default Re: Internet exception error 12031

    A 12031 error means that the connection to the server was reset.
    If you are using a wireless adapter, the adapter may have lost its
    association with the access point. If you are using a modem, the
    network coverage was lost. Keep trying to up/load files.

    Also please make sure BlueVoda is added to your firewall.

    VodaHost

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  12. #12
    svenstrange is offline Private First Class
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    Default Re: Internet exception error 12031

    Since i installed the new version and restarted my pc, i get this internet exception error: 12029

    the attempt to connect to server failed

    could someone please help me
    thanx sven.

  13. #13
    VodaHost's Avatar
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    Default Re: Internet exception error 12031

    Quote Originally Posted by svenstrange
    Since i installed the new version and restarted my pc, i get this internet exception error: 12029

    the attempt to connect to server failed

    could someone please help me
    thanx sven.
    A 12029 error is a firewall issue error. This means that one or more firewalls is
    blocking your attempt to publish with BlueVoda. Please follow the below steps:

    97% of the time this can be attributed to your Windows XP Firewall Please follow
    the following steps...

    1) Go to your computers control panel
    2) Click on widows firewall
    3) Click on exceptions
    4) Click on add programs
    5) Add BlueVoda to your list of programs
    6) Press ok
    7) Reboot your computer

    You have now successfully added BlueVoda to your safe programs list.
    You should not have this problem again. If the problem persists. Your
    computer might have a secondary firewall from Norton or MacAfee.
    You will also have to BlueVoda to their safe programs list.

    Also if you are working from an office or you are using your companies
    computer or internet connection. You company probably has some type
    of network firewall in place.

    Please contact your companies system administrator for instructions.

    VodaHost

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    1-302-283-3777 North America / International
    07031847328 / United Kingdom

    ------------------------

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  14. #14
    svenstrange is offline Private First Class
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    Default Re: Internet exception error 12031

    Quote Originally Posted by VodaHost
    A 12029 error is a firewall issue error. This means that one or more firewalls is
    blocking your attempt to publish with BlueVoda. Please follow the below steps:

    97% of the time this can be attributed to your Windows XP Firewall Please follow
    the following steps...

    1) Go to your computers control panel
    2) Click on widows firewall
    3) Click on exceptions
    4) Click on add programs
    5) Add BlueVoda to your list of programs
    6) Press ok
    7) Reboot your computer

    You have now successfully added BlueVoda to your safe programs list.
    You should not have this problem again. If the problem persists. Your
    computer might have a secondary firewall from Norton or MacAfee.
    You will also have to BlueVoda to their safe programs list.

    Also if you are working from an office or you are using your companies
    computer or internet connection. You company probably has some type
    of network firewall in place.

    Please contact your companies system administrator for instructions.
    Hi there, i did all that and i now get the next error: 12029...
    this gets kind of boring and annoying..
    Also when i look onto the register, i see bluevoda 7, 8 and 9?
    Please help
    thanx Sven.

  15. #15
    svenstrange is offline Private First Class
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    Default Re: Internet exception error 12031

    I decided to downlaod the latest version again and now my ipaddress is no longer there......
    help
    sven.

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