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Thread: Please can someone help? Strange problem!
      
   

  1. #1
    sazkat2 is offline Sergeant
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    Smile Please can someone help? Strange problem!

    Hi all hope you are all well! I have a problem with a newly installed template. If you have a look at my home page www.classjewellers.co.uk there is a white line where the top menu is but it is going across the menu title on the left blocking the title. It is fine on all other pages just the home page is effected. I have opened a support ticket but they told me to ask here? Please can anyone help?

    Thanks for all your help

    Sarah
    [SIGPIC][/SIGPIC]
    www.classjewellers.co.uk

  2. #2
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    Default Re: Please can someone help? Strange problem!

    Hi, it seem like you need to bring one of your images to the front or maybe move one of them back via the right click on the image.

    Good luck.

  3. #3
    sazkat2 is offline Sergeant
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    Thumbs up Re: Please can someone help? Strange problem!

    Quote Originally Posted by Collectors-info View Post
    Hi, it seem like you need to bring one of your images to the front or maybe move one of them back via the right click on the image.

    Good luck.
    Thanks for your quick reply - forgive me but im still quite new to this im using soho shopiing to build the website. How do I alter the images on soho or can it not be done with this?

    Thanks

    Sarah
    [SIGPIC][/SIGPIC]
    www.classjewellers.co.uk

  4. #4
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    Default Re: Please can someone help? Strange problem!

    Ah! my apologies, i keep saying the soho should have a different colored thread, or i should open my eye's. lol . Cant help you on this one, but it will bump it up the forum again.

    Good luck.

  5. #5
    sazkat2 is offline Sergeant
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    Thumbs up Re: Please can someone help? Strange problem!

    Thanks anyway!!!

    Saz
    [SIGPIC][/SIGPIC]
    www.classjewellers.co.uk

  6. #6
    Karen Mac's Avatar
    Karen Mac is offline General
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    Default Re: Please can someone help? Strange problem!

    Are you applying this template via the template manager as the site base template? Or are you adding it page by page. It makes a difference in how it attributes some of the properties

    Karen

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  7. #7
    sazkat2 is offline Sergeant
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    Default Re: Please can someone help? Strange problem!

    Quote Originally Posted by Karen Mac View Post
    Are you applying this template via the template manager as the site base template? Or are you adding it page by page. It makes a difference in how it attributes some of the properties

    Karen
    Thanks for the reply I am using upload manager on soho?

    Thanks

    Sarah
    [SIGPIC][/SIGPIC]
    www.classjewellers.co.uk

  8. #8
    Karen Mac's Avatar
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    Default Re: Please can someone help? Strange problem!

    It appears you purchased a customized template. Contact the designer to fix the issue, or where ever you purchased it from.

    Karen

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    07031847328 / United Kingdom

    ------------------------

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    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

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  9. #9
    sazkat2 is offline Sergeant
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    Thumbs up Re: Please can someone help? Strange problem!

    Quote Originally Posted by Karen Mac View Post
    It appears you purchased a customized template. Contact the designer to fix the issue, or where ever you purchased it from.

    Karen
    Hi thanks Karen I bought it from soho templates so I will contact them.

    Thanks

    Sazkat2
    [SIGPIC][/SIGPIC]
    www.classjewellers.co.uk

  10. #10
    sazkat2 is offline Sergeant
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    Thumbs up Re: Please can someone help? Strange problem!

    Thanks for the help contacted the designer and they fixed it.

    Sazkat2
    [SIGPIC][/SIGPIC]
    www.classjewellers.co.uk

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