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Thread: Hi Karen
      
   

  1. #1
    BOB kUMAR is offline Sergeant
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    Default Hi Karen

    I built one site using storesonline and very disappointed with their service. I would like to keep their builder but hosted by vodahost. I heard that if I do that, I will loose my cart. Is this possible and if it is please advice how I can do this. I have one site with vodahost using soho.
    My sol site www.newmemoryfoammattress.com
    my vodahost site www.sareesunlimited.com
    Bob

  2. #2
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Bob..

    Theres supposedly a version you can download thats java scripted...but youd have to install it yourself and PURCHASE updates. Ive never seen anyone successfully install it on another server, and get it to run right. You have to remember you are coming off an oracle base platform. Oracle is a very cumbersome program and full of glitches if they dont have good programmers...which they dont...99% of the time..so.. do you really think a downloaded version of ISSUES is going to be a happy trip?

    Karen

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  3. #3
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    So if I have to transfer my site from sol to vodahost, I have to built it all over again.Please let me know if there is a simple way
    Bob

  4. #4
    mrmagoo144's Avatar
    mrmagoo144 is offline Brigadier General
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    Default Re: Hi Karen

    no there is not a simple way to do that, but think of all the money you will save by going to voda instead of sol and that should help you out.
    good luck

  5. #5
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Well theres no just transfer across.. no.. but you can download your product file and then say use soho and upload that product file to soho, add your images.. and then youd just have to rebuild your outer pages. A few additions in the setup to process payments in the shopping cart with your information..and youd be good to go.

    Thats the absolute FASTEST way...but it all takes some work.

    Karen

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  6. #6
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Thanks a million , Karen
    Bob

  7. #7
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Yer Welcome...

    Karen

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  8. #8
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    How do I unstall soho? Do i go to cpanel, click fantastico and remove? Do I have to re-install fanastico again?
    What I am trying to do is keep my www.newmemoryfoammattress.com going and in the mean time build my mattress site on www.sareesunlimited.com and later transfer www.newmemoryfoammattress.com site on to sareesunlimited.com. I will use vodahost to build my sareesunlimited.com site.
    Bob

  9. #9
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Yes Bob... thats how you uninstall it. If you want to install it elsewhere then you go back and install it to the new directory.

    Karen

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  10. #10
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Hi,
    My main domain is www.sareesunlimited.com built by fantastico. Instead of un-stalling fantastico, can I just erase all the pages and build my mattress site on www.sareesunlimited.com and later have vodahost change my main domain.
    Bob

  11. #11
    Karen Mac's Avatar
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    Default Re: Hi Karen

    No.. You will lose EVERYTHING if they reset and change the domain name.

    Karen

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  12. #12
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Hi Karen,
    I have un-installed and installed soho on www.sareesunlimited.com. I have also started building my mattress site on www.sareesunlimited.com.
    Please check if I am doing it right. Once I am ready, do I inform vodahost to change my main domain to www.newmemoryfoammattress.com. or do I inform them right now?
    BOB

  13. #13
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Bob...

    If you want the site to be newmemoryfoammattress.com thats what you need to build it as. As you are doing it.. you will need to get control of the domain name, and then park and Point it to this site.. or create it as an addon and redirect it via your cpanel.

    Otherwise you will need to backup what you are building now. unistall soho from that domain, reinstall soho, then restore the back up you made...or use the move tool which im not sure can be used on the same server.

    As far as the new store it looks like you are doing it right

    Karen

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  14. #14
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Hi Karen,
    Right now my host is sol. Do I have to transfer my domain to vodahost?
    bOB

  15. #15
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Bob...

    Eventually yes. If you want the site to show up as the mattress.com. The Domain name server is OWNED by SOL, but you need to get the domain under your control, either at northwest solutions or transferred to vodahost or g o d a d d y or whatever you are going to do with it.

    I know the site is hosted there and that you want it active until you move it, however, you are going to have to deal with the issues pertaining to the domain transfer either way.

    Karen

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  16. #16
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Hi Karen,
    Well I transfered my www.newmemoryfoammattress.com to vodahost and made them change it to my main domain name from www.sareesunlimited.com. I also installed fantastico and started building my newmemoryfoammatttress.com . When ever I login, a window opens reminding I have 14 days and counting left to use free features. After 14 days it says I will loose blog manager, enewletter, shooping cart, member login, event calender, database table, backup/restore. Can you explan why?
    Bob Kumar

  17. #17
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Bob

    Did you install a second copy of soho? or did you move it? its not showing the license numbers correctly. Run a backup of soho. Save it on your computer via the download.

    Uninstall soho via fantastico... reinstall it then run the back up.. see if that fixes it

    If not.. put in a support ticket because its not reading the server license.. we will have to get into the config file and run it with the server numbers. I could do it.. but i dont have their license number.

    Karen

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  18. #18
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Hi Karen,
    I could not do any of the things you told me because I went on holidays. Now all those features are lost and I put in a ticket asking themto fix it but they are telling me it can not be enabled. I really can not do much without those features. Can I unstall and reinstall fantastico to get those features back?

    Bob Kumar

  19. #19
    Karen Mac's Avatar
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    Default Re: Hi Karen

    yeah.. you should be able to.. and make sure that this copy is licensed.

    Karen

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  20. #20
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Hi,
    According to Brad, he says it can not be enabled. How do I know my copy is licenced.
    can you please check
    Bob Kumar

  21. #21
    Karen Mac's Avatar
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    Default Re: Hi Karen

    The copy in fantastico should be server licensed. Vodahost PAYS for this license. I think Brad is misunderstanding what you are doing.

    Please dont ever post your passwords in a forum. Email me if you want me to look and reinstall it for you

    Karen

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  22. #22
    Karen Mac's Avatar
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    Default Re: Hi Karen

    No ..this is NOT the licensed version. Email me your logins for cpanel etc.. Ill see what I can do to reinstall it.

    Karen

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  23. #23
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Hi Karen,
    I emailed you all the particulars at contactme@kmacenterprise.com.

    Bob Kumar

  24. #24
    Karen Mac's Avatar
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    Default Re: Hi Karen

    ook.. im peeking at it here shortly... Please understand ill most likely delete what you have there.

    Karen

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  25. #25
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Ok.. Bob.. You have mail

    Karen

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  26. #26
    BOB kUMAR is offline Sergeant
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    Default Re: Hi Karen

    Hi,
    Thanks a lot Karen. Everything is working fine now. You have been a great help.
    Bob Kumar

  27. #27
    Karen Mac's Avatar
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    Default Re: Hi Karen

    Youre Welcome. Thanks actually goes to the support team for fixing it and to General Voda.

    Karen

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