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  1. #1
    njj65 is offline Private
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    Smile Problem with html view

    Hi I seem to have a glitch? either with my program or my computer? as every time I try to view my html view nothing shows up until I push cancel and then I can see it behind the layout page? (page with all the white boxes - 3 across, multiple down) sorry not computer literate :) but I can't access it at all and just comes up with error on page. Can anyone please tell me how to fix it so my pop up window actually pops up and doesn't get embedded behind the layout page? It was working before I upgraded my version of vodahost to the latest and now isn't???? I have the same problem when I hit the insert embedded media button, it doesn't appear to be working until I hit cancel and then I can see it behind the white boxes again on the layout page but again can't access it. Thanks! :) Nicola www.thecollarguy.com

  2. #2
    Karen Mac's Avatar
    Karen Mac is offline General
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    Default Re: Problem with html view

    Try disabling your popup blocker and click ok to view the active x.

    Karen

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  3. #3
    njj65 is offline Private
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    Default Re: Problem with html view

    Thanks for your suggestion Karen :) The features work perfectly well on all my other pages, just not my home page which is what I am trying to edit at the moment so hopefully customer support will be able to sort it out for me soon.

  4. #4
    Karen Mac's Avatar
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    Default Re: Problem with html view

    Then its probably some script you have on the page.

    And this is a soho page correct? So its going to be different than blue voda.

    You will need to download and install the latest java platform on your computer.

    Karen

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