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Thread: i am trying to install Soholaunch but can't because of errors
      
   

  1. #1
    Ryan is offline Sergeant
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    Default i am trying to install Soholaunch but can't because of errors

    i keep on getting this error message when ever i try and install Soholaunch


    Only one instance of this script can be installed!
    You need to remove the existing installation in order to re-install.

  2. #2
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: i am trying to install Soholaunch but can't because of errors

    Yes, that's correct, it means that you already have Soho installed on your account. Please note that Soho is single licence, so if you have it already installed on your account, even on another domain hosted on the same account, you can't have a second installation
    Navaldesign
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  3. #3
    Ryan is offline Sergeant
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    Default Re: i am trying to install Soholaunch but can't because of errors

    so how do i un-install it because i deleted the database and all but it still giving me that error message

  4. #4
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: i am trying to install Soholaunch but can't because of errors

    You should have it unistalled directly from Fantastico. Now you might have problems. If you haven't got anything else in your site, i suggest that you submit a support ticket to ask for a COMPLETE RESET of your account, otherwise post back and we'll see what can be done.
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  5. #5
    Ryan is offline Sergeant
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    Default Re: i am trying to install Soholaunch but can't because of errors

    i have got a froum and a gallery

  6. #6
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: i am trying to install Soholaunch but can't because of errors

    Ok, use my form to send me your loggin info and i'll see what i can do
    Navaldesign
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