General Error

[IChThUS]

I have at the last minute run into a problem

Since my last request a week ago I had everything working fine and was ready on Saturday to contact my previous hosting site and have all the databases transfered.

I logged out of my site www.healingleaves.cedartree.org.uk (at 7pm) and sent an email to my present host provider to arrange a convenient time and date to accomplish this. I then went and did other things but when I tried to log back into my site to place a notice of the current postion I got the following message. [my previous host did not yet have any log in details to access the control panel here at BV]

General Errror

SQL ERROR [ mysql4 ]

SELECT command denied to user 'gsnddnjh_phpb1'@'localhost' for table 'phpbb_config' [1142]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

This has persisted now for 36 hours.


Is the problem

1. something I have done (nothing apart from close down and reboot)
2. with the phpbb installation
3. with BV

?
Any suggestions as to how to correct it?

[IChThUS]

This matter is now closed after direct help from customer support for which I thank them.