My domain name is: miriammorgan.com
Okay, here's what happened: My operating system (Windows Vista) completely crashed on my laptop computer. I mean it's completely GONE, along with (obviously) my Blue Voda website builder, which was set up to automatically log me on to edit and publish my pages. I also had shortcuts to my control panels, including my email control panel, which are now of course gone. I now have to start over from scratch.
I have downloaded and installed the site builder on this computer, but it does not recognize my password. Same with the FTP manager. I am unable to download the pages from my site so I can edit them. When I try to login to CPanel, it just says "Internet Explorer cannot display the webpage".
I did submit a support ticket to Blue Voda but have not yet received a response. Anyone here have a clue they can lend me? Maybe it's asking a lot, but what I really need is step-by-step instructions.