What is Support Logic Helpdesk
Support Logic Helpdesk is an application script used to provide structured support systems for users. This script is used to support tickets systems and it features canned responses, tags of the HTML nature, email addresses, administration, staff and user panels, email limit for a user on a day to day basis and lastly attachments.
To install the Support Logic Helpdesk software, you will need to use Fantastico; an online system that is used to install complex software and popular scripts. The basic platform for installation of the Support Logic Helpdesk is one MySQL database. Currently Support Logic Helpdesk has been out of use but it is still a favorite among web users for the simplicity it came with when using it.
Right from the basis of installation, Support Logic Helpdesk has been voted by web hosting companies as one of the easiest software to install. And adding to the world of benefits, this help desk system has been a major website booster of customer care among web hosting companies and also corporate websites looking for a reliable support system to serve its clients.
Most companies work on a large clientele especially with millions of people surfing the web on a daily basis. Support Logic Helpdesk has helped manage client queries online and was programmed with the politest and most courteous language customers would positively respond to. In the web hosting business, the help desk software is a script that normally handles those many emails sent by customers needing assistance.
Support Logic Helpdesk help organize the various emails sent by customers and avail them to the web hosting people in a simple and easy to handle manner. This way companies with online customer care services can know how to best respond to customer needs and attend to them promptly. Besides easy email handling, Support Logic Helpdesk software is also behind the full ticketing systems that governs all kinds of bug reports and many other concerns.
For its efficient use, Support Logic Helpdesk software has helped companies ease work load on their respective employees. This view specially point towards the human resource department of most companies. Besides the outside customers, this help desk software can also be configured to handle the issues employees in an organization have via emails. The greater benefit is the ability to customize the help desk software according to you desired needs and the goals you aim to achieve. With the customizing benefit, web hosting companies and other sites can be able to determine how to respond to queries from users.
This help desk software has been reported to be out of use since 2006 and the developers of the software have stalled in developing newer versions of the same. Nevertheless it remains to be one of the unique help desk software to ever function as an online customer care service with efficacy. It is also easy to install since it is readily available through VodaHost in the Fantastico server side tool. It is built to simplicity to execute commands both of the easy and complex nature. The benefits of VodaHost and the Support Logic Helpdesk software are just a download away.