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  • can't open login cpanel in Kenya

    Help!!!! Our family bought a domain from Vodahost.com. My son in the US can open the cpannel but here in Kenya Africa I canot open it. I am the assigned administrator of this domain. Is there any thing in our company server that we need to set up in order for me to open it here in Kenya? Or is it the security setting in vodahost that need adjust the so we can access it here. Thanks for your help

    Jess

  • #2
    Re: can't open login cpanel in Kenya

    jambo buana

    click the below....

    http://www.vodahost.com/vodatalk/gen...ssistance.html

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


    Comment


    • #3
      Re: can't open login cpanel in Kenya

      Secondly make sure your...

      1) Username is correct
      2) The password is correct
      3) The login url you are using is correct.

      If your son in the USA can login and you can't, the issue is on your end.

      VodaHost

      Your Website People!
      1-302-283-3777 North America / International
      02036089024 / United Kingdom
      291916438 / Australia

      ------------------------

      Top 3 Best Sellers

      Web Hosting - Unlimited disk space & bandwidth.

      Reseller Hosting - Start your own web hosting business.

      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


      Comment


      • #4
        Re: can't open login cpanel in Kenya

        Dear Sir,

        Asante sana, Thanks for your quick response. I'm Jesse Role my domain is www.roletech.net I can access the FTP but not the Cpanel. please give me some advice to the following inquiry.
        First: What is the problem if I cannot open the control panel in another country?
        Second: Is there any problem with our campus server?

        Thanks for your suport

        Jess

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        • #5
          Re: can't open login cpanel in Kenya

          I miss the client ID 9088 Yhanks again.

          Jess

          Comment


          • #6
            Re: can't open login cpanel in Kenya

            Will you please explain what excactly do you mean when saying "I can't open cp ". Provide some details: do you get some particular message from your browser, does the username and password dialog box appear, does it tell you invalid username or password ? Provide as many details as possible.
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            • #7
              Re: can't open login cpanel in Kenya

              Hello.

              Thanks for your quick response. The dialogue box does not open this message allways appear when trying to open the cpanel.

              The page cannot be displayed

              The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.I can't login my password and username because the dialogue box does not open. I tried adjusting the browser settings but still won't work.Thank you
              Jess

              Comment


              • #8
                Re: can't open login cpanel in Kenya

                This has nothign to do with you being in Africa, if your son can login, you can login, you are just doing it wrong somehow.

                VodaHost

                Your Website People!
                1-302-283-3777 North America / International
                02036089024 / United Kingdom
                291916438 / Australia

                ------------------------

                Top 3 Best Sellers

                Web Hosting - Unlimited disk space & bandwidth.

                Reseller Hosting - Start your own web hosting business.

                Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                Comment


                • #9
                  Re: can't open login cpanel in Kenya

                  please submit a support ticket >>> www.vodasupport.com

                  VodaHost

                  Your Website People!
                  1-302-283-3777 North America / International
                  02036089024 / United Kingdom
                  291916438 / Australia

                  ------------------------

                  Top 3 Best Sellers

                  Web Hosting - Unlimited disk space & bandwidth.

                  Reseller Hosting - Start your own web hosting business.

                  Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                  Comment

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