os commerce problems - HELP!!

[jane bond]

I just purchased my new domain last nite, www.ice-tropic.com and installed os commerce thru Fantasitico. I have several sites here with Vodahost and so this is an add-on domain.

I cannot access the admin area to configure the site and have no idea what to do next. I keep reading about the "catalog" folder, but do not see one for my site when I look at the files thru Blue FTP.

I tried to access the admin area using http://ice-tropic.com/admin and with the www. No dice. I've downloaded a free template from the Treasure Chest, but have not tried to install it yet.

Someone help!!!

[VodaHost]

Re: os commerce problems - HELP!!

When you first install osCommerce it asks you to specify the admins username and passwords, do you have these?

[jane bond]

Re: os commerce problems - HELP!!

I do, and I gave the ones I use to log on to the control panel. These are the correct ones, no?

[VodaHost]

Re: os commerce problems - HELP!!

You might be trying to access it wrong (Url,user,pass, etc...), how did OsCommerce instruct you to login after installation?

Your best bet is to delete it and start over. I would consider using Soho, it is much easier and more user friendly.

[jane bond]

Re: os commerce problems - HELP!!

Thanks *****. I opened a support ticket, as I could not access the https://vodahost.com/vbs to update my nameservers, I kept getting Page Cannot be Displayed. They graciously fixed it for me. I can get into OS Commerce now.

[VodaHost]

Re: os commerce problems - HELP!!

Perfect...Thread Closed???

[jane bond]

Re: os commerce problems - HELP!!

Yes! Thanks!

[VodaHost]

Re: os commerce problems - HELP!!

Thread Closed