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View Full Version : os commerce problems - HELP!!



jane bond
09-17-2006, 09:46 PM
I just purchased my new domain last nite, www.ice-tropic.com (http://www.ice-tropic.com) and installed os commerce thru Fantasitico. I have several sites here with Vodahost and so this is an add-on domain.

I cannot access the admin area to configure the site and have no idea what to do next. I keep reading about the "catalog" folder, but do not see one for my site when I look at the files thru Blue FTP.

I tried to access the admin area using http://ice-tropic.com/admin and with the www. No dice. I've downloaded a free template from the Treasure Chest, but have not tried to install it yet.

Someone help!!!

VodaHost
09-18-2006, 08:44 AM
When you first install osCommerce it asks you to specify the admins username and passwords, do you have these?

jane bond
09-18-2006, 09:29 AM
I do, and I gave the ones I use to log on to the control panel. These are the correct ones, no?

VodaHost
09-18-2006, 01:06 PM
You might be trying to access it wrong (Url,user,pass, etc...), how did OsCommerce instruct you to login after installation?

Your best bet is to delete it and start over. I would consider using Soho, it is much easier and more user friendly.

jane bond
09-18-2006, 07:17 PM
Thanks *****. I opened a support ticket, as I could not access the https://vodahost.com/vbs (http://vodahost.com/vbs) to update my nameservers, I kept getting Page Cannot be Displayed. They graciously fixed it for me. I can get into OS Commerce now.

VodaHost
09-18-2006, 07:41 PM
Perfect...Thread Closed???

jane bond
09-18-2006, 08:16 PM
Yes! Thanks!

VodaHost
09-19-2006, 01:03 AM
Thread Closed