I need a little help

[jabird60]

i can't publish or log in to fpt

[Andy128]

Re: I need a little help

Do you have an account wtih Voda Host?

If yes- are you using the correct IP address, user name and password provided in your welcome letter?

Are you using the FTP Manager in the BV Web builder program?

Andy

[jabird60]

Re: I need a little help

yes,my account expired and i renewed it this morning,i can log into cp but not ftp and publish sites

[Andy128]

Re: I need a little help

Well- have you the latest version of BV Web-builder? That will have the latest IP addresses. Loging into cpanel is direct as you are already at the server. Using the FTP program or publishing relys on you knowing / using the correct IP address.

Just a thought.

Andy

[Bethers]

Re: I need a little help

Andy,
He's got 4 or 5 or more threads going - makes it impossible for anyone to help him. He was upset - and had let his own domain expire - I explained it to him last night - he now says he paid this morning but it's a good chance that everything hasn't gotten turned around to get him back in yet -

But he just starts new thread after new thread after new thread - instead of submitting a support ticket and giving it time - I mean it was expired for a week - but he wants instant gratification.

Sorry, I get pesty sometimes !!!!

[jabird60]

Re: I need a little help

it is the next day and still can't publish,getting a little pissed off

[Andy128]

Re: I need a little help

Open a support ticket.

Andy

[jabird60]

Re: I need a little help

i did