Sending E-mail Failure - PLS HELP

[Nite Producer]

Hi guys,

a week ago I removed my web client from my computer which is Incredimail, now I need it again, I reinstall it, so, I can still receive e-mails, but can't send, I get the following error message : failed to connect to the outgoing server :'mail.mydomain.com' please try again later

I've tried and tried, but nothing, I even removed all the e-mail accounts, and add them again but nothing.

does it have anything to do if relocating to another country? or new internet provider?

Thanks in advance

[Karen Mac]

Re: Sending E-mail Failure - PLS HELP

Nite,

Most likely. They may require you to use their server to send mail, so you would need to look up their protocols. Probably something like,

smtp.yourprovider.com

Karen

[Nite Producer]

Re: Sending E-mail Failure - PLS HELP

Naaahhhhhhhh,

I don't think so, it was working perfectly before.

[LadyEye]

Re: Sending E-mail Failure - PLS HELP

I am surprised that you use incredimail really, I have only ever heard nightmares about this ... I would say this could be part of this, but would agree with Karen, you would need to set up the smtp

[Nite Producer]

Re: Sending E-mail Failure - PLS HELP

yeah you are right guys, but still have a question:

1 - the smtp authentication username and password are the same main user name and pass of the account? I mean the ones we publish with and enter to our cPanel?

2 - What would you recommend as web client LadyEye?

[LadyEye]

Re: Sending E-mail Failure - PLS HELP

I am in wee little Canada here, lol ... but for my mail client I use my internet service provider, and I use outlook express. This means they take care of it all, from the spam side as well. Any spam I receive, I forward to them and they stop it, so that it does not come into my mail at all. Great benefit! I am not sure what is available on your side of the world, but I sort of put all my stock into one who will take care of everything. I then can filter from any outside email systems (yahoo, hotmail, etc.), just what I want to receive in my inbox too.

[Nite Producer]

Re: Sending E-mail Failure - PLS HELP

Thanks EyeLady, but I feel comfy in incredimail, I had some trouble with Outlook so I gave it up, my internet service provider? noway, I guess you heard about the australian restrictions before no? I receive some confidential stuff that I would really keep away from other eyes LadyEye

[VodaHost]

Re: Sending E-mail Failure - PLS HELP

mail.mydomain.com' is wrong use your actual domain name.

[Karen Mac]

Re: Sending E-mail Failure - PLS HELP

I couldnt use, for instance: mail.grannyscountrynook.com

I had to use smtp.sbcglobal.yahoo.com for my outgoing to work. Nothing I did worked other than that.

Now on dial up it worked, but dont ask me why. With this wireless thing.. thats how it has to go thru the network unless i actually sign into horde.

Karen

[Nite Producer]

Re: Sending E-mail Failure - PLS HELP

mail.mydomain.com' is wrong use your actual domain name.

of course I used my actual domain name, mydomain.com was an example.