View Full Version : eNewsletter Error in soho

Vegas Ray
12-14-2006, 03:10 PM
When I preview my eNewsletter I get this error:
Not Acceptable

An appropriate representation of the requested resource /index.php could not be found on this server.

My domain is vegascasinocollectibles.com

Does anyone have any ideas on what the issue is. If I send the email it is blank and two of the same email arrive.

Thank you

Karen Mac
12-15-2006, 10:22 AM

Did you ask about this on the soho forum? I havent had time to do newsletters with the season and all..and havent tried SOHO's version of it...Sorry


12-15-2006, 04:10 PM
I did a google search on that error and it looks like it has something to do with mod_security. Not sure exactly how to fix it but there is a suggestion in a forum post I found here (http://cutephp.com/forum/lofiversion/index.php/t15681.html) and another I found here (http://www.zen-cart.com/forum/archive/index.php/t-32854.html). Hope this helps! If you find a solution to the error, post the fix here so that I can add it to our knowledge base and perhaps find a way to fix the issue within Soholaunch.

Vegas Ray
12-15-2006, 08:10 PM
I don't have either of the files on my site that are mentioned in the other threads.

12-15-2006, 08:21 PM
You will need to create the .htaccess file. I am no expert on .htaccess so you should speak with your host about what to include in the file.

Vegas Ray
12-16-2006, 12:25 AM
Creating a .htaccess file and putting the following text into the doc worked.

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off

What type of security risk is this?
I am get two emails when I send the newsletter. Any ideas on how to fix that?

Thank you for your help.