eNewsletter Error in soho

[Vegas Ray]

When I preview my eNewsletter I get this error:
Not Acceptable

An appropriate representation of the requested resource /index.php could not be found on this server.


My domain is vegascasinocollectibles.com

Does anyone have any ideas on what the issue is. If I send the email it is blank and two of the same email arrive.

Thank you

[Karen Mac]

Re: eNewsletter Error in soho

Ray,

Did you ask about this on the soho forum? I havent had time to do newsletters with the season and all..and havent tried SOHO's version of it...Sorry

Karen

[JLain]

Re: eNewsletter Error in soho

I did a google search on that error and it looks like it has something to do with mod_security. Not sure exactly how to fix it but there is a suggestion in a forum post I found here and another I found here. Hope this helps! If you find a solution to the error, post the fix here so that I can add it to our knowledge base and perhaps find a way to fix the issue within Soholaunch.

[Vegas Ray]

Re: eNewsletter Error in soho

I don't have either of the files on my site that are mentioned in the other threads.

[JLain]

Re: eNewsletter Error in soho

You will need to create the .htaccess file. I am no expert on .htaccess so you should speak with your host about what to include in the file.

[Vegas Ray]

Re: eNewsletter Error in soho

Creating a .htaccess file and putting the following text into the doc worked.

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>


What type of security risk is this?
I am get two emails when I send the newsletter. Any ideas on how to fix that?

Thank you for your help.