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east-cruisers
04-18-2007, 09:02 AM
Morning everyone
I have a little problem I hope you will be able to solve.
I have two folders in my Cpanel, I wish to delete, however when I go to delete them, they wont delete.
I also get the error, when trying to rename:
"Internal Error, can't find that folder "
Can someone tell me why I cant delete these folders, its also imperative I delete them.
Thanks
Ady
www.east-cruisers.com (http://www.east-cruisers.com/)
p.s - This is a Bluvoda package ,I'm currently using, I can provide further info if needed.

VodaHost
04-18-2007, 09:10 AM
try deleting them via your file manager in your control panel, click the below....

http://www.vodahost.com/DemoDemo/cpanel_xskin/cpanel_xskin_filemanager.htm

east-cruisers
04-18-2007, 09:14 AM
sorry should have made that clear, im trying to delete them from the cpanel. i.e

www.east-cruisers.com/cpanel (http://www.east-cruisers.com/cpanel)

im puzzled!

VodaHost
04-18-2007, 09:42 AM
what are the folder names that you would like to delete?

east-cruisers
04-18-2007, 09:53 AM
Please delete

.garage and the other is just called garage, they are located in:

/ (http://www.east-cruisers.com:2082/frontend/x2/files/list.html?dir=/) public_html (http://www.east-cruisers.com:2082/frontend/x2/files/list.html?dir=/public_html/) / forum (http://www.east-cruisers.com:2082/frontend/x2/files/list.html?dir=/public_html/forum/) /

thanks :)

VodaHost
04-18-2007, 11:07 AM
The folder is protected and can not be deleted, but it is empty...

east-cruisers
04-18-2007, 11:10 AM
i dont understand why it cant?

what about using an FTP any chance that way?

east-cruisers
04-18-2007, 11:18 AM
have you now deleted something to do with the garage as i cant now access it on my forum?!

http://www.east-cruisers.com/forum/garage.php

east-cruisers
04-18-2007, 11:41 AM
sorry to be a pain, but something has changed? could you please inform me of that changes or whatever you have done as my garage can no longer be accessed!

Mook25
04-18-2007, 12:32 PM
try changing permission to the folder while in file manager or check you have not added a password protect to the folder via Cpanel.

What Voda is saying is that the folder is protected from being deleted therefore you need to remove this protection before you can delete the folder.

VodaHost
04-18-2007, 01:18 PM
I deleted EXACTLY what you instructed me to delete.