View Full Version : error msg

04-20-2007, 01:12 AM
i keep getting this error msg trying to install soho again

Install Soholaunch Pro Edition (2/3)

The installation can not be completed:
- You chose to install in the main directory of the domain jovvijsonline.com, but there are conflicting filenames, therefore we can not proceed. Following filenames already exist in the main directory of the domain jovvijsonline.com (path="/home/ayybltyz/public_html/").You must manually remove these files before proceeding with auto-installation:

Click on the browser's Back button to fix reported errors.

when hit back button nothing happens i tried to create a new file name and that did not work i want to create so i can use soho for a cart i already have built my pages in bv can someone please help im getting a lil fusterated here thanks for your patience

04-20-2007, 01:15 AM
www.jovvijsonline.com (http://www.jovvijsonline.com)

cpanel is open in min if someone would please try and help me
ip adress is

Karen Mac
04-20-2007, 03:46 AM
did you have something else installed there? before installing soho? like oscommerce? Sorry I asked.. I see an installation of zen cart, an installation of cube cart, and remnants of something your built with blue voda, and the space.gif is there too!

You have to decide what you want installed and remove all the other installations you have going on. The only thing you dont have cluttered in there is an index.html or index.php. You need to clean that mess up, or put soho in a subfolder.


04-20-2007, 04:04 AM
ok ill clean up the mess but not quite sure how to im one of those who need a step by step instruction
ill get rid of everything i dont want cart wise i just want to be able to use bv and soho
a certian file and i cant find it

04-20-2007, 04:09 AM
ok i got rid of the carts but i still cannot put soho in a differnt folder other than public_html
can you help

Karen Mac
04-20-2007, 04:11 AM
Well if you got it up there, then you dont need step by step on how to get it out of there. If you know how to UPLOAD it and INSTALL it you know where the UNINSTALL and DELETE buttons are.

As I said on the other thread.. go to your main cpanel and use the file manager or an ftp client to view all the files there. If you installed thru fantastico.. you need to uninstall those applications first there.


Karen Mac
04-20-2007, 04:13 AM
I dont mind helping those that help themselves, but im not going to tear my hair out holding your hand. You obviously made all kinds of folders before and this is no different.


04-20-2007, 01:00 PM
i am still not understanding why i cannot put soho in a folder cause i need to have bv as my front store then soho as shopping cart

Karen Mac
04-20-2007, 04:21 PM

Public Html is the only path and the only place you should be able to make folders. The path should be yoursite.com/folder

SOHO will do this automatically if you tell it and put in the correct path. Try making the folder first.