Error 550

[ross2g1]

Can't change directory to public html. No such file or directory

What does this mean ?

[skindecision]

Re: Error 550

I need an answer to this one also

[Marincky]

Re: Error 550

are you putting an underscore between public and html?

i.e. public_html

If not you should be.

[skindecision]

Re: Error 550

Yeah but still getting the error message

[Marincky]

Re: Error 550

well if you are 110% sure you are putting correct I.P, username and password and it still does it then you probably need to submit a supprt ticket stating your problem.

[skindecision]

Re: Error 550

I.P. Uname & Pword are all correct

[Karen Mac]

Re: Error 550

When FTP'ng your server, you must use the MAIN domain name, even tho you are adding maybe to a subdomain or an addon domain, you still have to use the MAIN domain to access the public html folder. Using any other name wont give you any access to manipulate there cuz public html doesnt exist within that domain.

Karen