View Full Version : unrouteable mail domain

11-02-2005, 02:12 AM
Can some please help urgently
I changed to Voda from another hosting company since then I get these bounced emails saying "unrouteable mail domain" when someone sends a email to a freind from my site or using the fillout forms I am using php files to process the form delivery
how do I configure the mail to send out confirmation and activation email etc from my web site so the client get there mail from my site.
this was working fine before I changed
Is there something in the cpanel I can ajust, I have been through it all but nothing seems to work
I have setup all my email accounts with outlook etc and I recieve emails fine went sent manually from another email client program but not from my website
The delivery program needs to route the mail to them from my site using my email address

11-02-2005, 05:23 AM
Voda needs to relay the messages on to my clients how do I get this to work, as the php scripts are pre written and worked fine on the old server I have checked my config file and I have the right email address entered in to it, I have no idea as to why this is happening. the contact us form works great, I just tried to email from my admin area to all the clients and they all got bounced back to me ??? Do I need a .htaccess file with the right syntax entered??

11-02-2005, 07:28 AM
OK.....Just so I understand, you are saying that....

1) You hava created a webs form on your website.
2) The form submits but you do not receive the results of this form.

Is the above correct? if no please expalin more clearly.

11-02-2005, 08:12 AM
Ok, The forms submit ok for a direct contact to me and I receive it fine, but when someone emails a friend about a listing from the site they get bounce with the following, hope this make more sense

Return-Path: <>
Received: from sf1289-rme.xtra.co.nz ([])
by avmta3-rme.xtra.co.nz with ESMTP
id <20051102062053.UQRV670.avmta3-rme.xtra.co.nz@sf1289-rme.xtra.co.nz>
for <nightswan@xtra.co.nz>; Wed, 2 Nov 2005 19:20:53 +1300
Received: from voda3.vodahost.com ([])
by sf1289-rme.xtra.co.nz with ESMTP
id <20051102062052.RWIE9772.sf1289-rme.xtra.co.nz@voda3.vodahost.com>
for <nightswan@xtra.co.nz>; Wed, 2 Nov 2005 19:20:52 +1300
Received: from mailnull by voda3.vodahost.com with local (Exim 4.52)
id 1EXBzR-00075e-1r
for nightswan@xtra.co.nz; Wed, 02 Nov 2005 00:20:53 -0600
X-Failed-Recipients: circuit7@xtra.co.nz
Auto-Submitted: auto-generated
From: Mail Delivery System <Mailer-Daemon@voda3.vodahost.com>
To: nightswan@xtra.co.nz
Subject: Mail delivery failed: returning message to sender
Message-Id: <E1EXBzR-00075e-1r@voda3.vodahost.com>
Date: Wed, 02 Nov 2005 00:20:53 -0600
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - voda3.vodahost.com
X-AntiAbuse: Original Domain - xtra.co.nz
X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
X-AntiAbuse: Sender Address Domain -

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

unrouteable mail domain "xtra.co.nz"

------ This is a copy of the message, including all the headers. ------

Return-path: <nightswan@xtra.co.nz>
Received: from nobody by voda3.vodahost.com with local (Exim 4.52)
id 1EXBzQ-00075Y-UY; Wed, 02 Nov 2005 00:20:52 -0600
To: circuit7@xtra.co.nz
Subject: Check out this Auction
Date: Wed, 2 Nov 2005 00:20:52 -0600
From: nightswan@xtra.co.nz <nightswan@xtra.co.nz>
Reply-to: nightswan@xtra.co.nz
Message-ID: <b20f2835c9adbd6795d3a5479d3addae@www.autobidz.co.n z>
X-Priority: 3
X-Mailer: PHPProBid [version 5.21]
MIME-Version: 1.0
Content-Transfer-Encoding: 7bit
Content-Type: text/html; charset="iso-8859-1"

Hello Deb,

Your friend, Admin, has sent you this auction for you to look at:

Auction URL: http://www.autobidz.co.nz/auctiondetails.php?id=100276

Additional comments: test
Best regards,

The AutoBidz Automotive Staff
<html><body><img src="http://www.autobidz.co.nz/images/probidlogo.gif"><p><font face="Verdana, Arial, Helvetica" size="2">Hello Deb, <br> <br>Your friend, Admin, has sent you this auction for you to look at:<br> <br><a href="http://www.autobidz.co.nz/auctiondetails.php?id=100276">Click to view the auction</a><br> <br>Additional comments: test <br>Best regards, <br> <br>The AutoBidz Automotive Staff</body></html>

11-02-2005, 07:32 PM
either you did not configure it correctly or you have a bug in your script.

11-02-2005, 10:27 PM
either you did not configure it correctly or you have a bug in your script.

I don't thinks so as the scripts worked fine with the last provider without this problem I enable BCC and recieved my copies of the email without any problems
Could it be that the Voda Email server is treating the mail as SPAM

But Voda email server is definitely not relaying the mail on to the clients or some kind of handler needs to be put in place (yes I have registered globle ON)

There something wrong with the voda mail server or incompatibility issue because I have another subdomain and the mail scripts are not sending any mail to me at all yet I can recieve mail sent manually from a email box client no problems there also they were working fine with the last provider

I think it also could be something in the php setting but I don't know what, any suggestion in what I can do or try from here?


11-03-2005, 06:15 AM
I dont know, everybody else mail on the server you are on works fine. It could be a incompatability issue with the script. If it was a server issue non of the mail would go through, but since you say some does and some doesn not, I would lean towards the script side. Is the liscence active?

11-03-2005, 08:20 AM
I know what it is.......

This is a problem that many php scripts run into due to a server security issue, where the \\"nobody\\" account from apache is not allowed to send emails. this can be easily fixed if I was on dedicated server, by accessing whm and changing this setting, but I am on shared server, I need ask you can the security be changed for me in the WHM apache server panel. Then the emails will be sent just fine if it is.

11-03-2005, 08:23 AM
Yes I have a licence

11-05-2005, 10:26 PM
I uploaded my auction site to PHP Pro Bid's (http://phpprobid.com)web server and all the php script work fine using apache & cpanel, maybe Blue Voda needs to have in place a apache server option that could cater for online auction scripts or someother type of email forwarding system.

Regards Karl

11-07-2005, 01:16 AM
PHP send mail is not activated on new accounts. You can not send mail as "nobody" Please make sure
all your scripts run with smtp authorization and they will work fine.

11-18-2005, 11:30 AM
Thanks Brad for clearing that up, will I be able to have the php send mail function active for my account for the future.


11-18-2005, 09:50 PM