Need help Computer Stolen

[Majortoner]

Hi. I opened a support ticket to ask how I can edit BVP files that were on my stolen computer this is
what I was answered, could somebody tell me in simpler terms what to do? Susan.


Hello,

If you do not have the original BVP files anymore, you can still retrieve them.

Log into FTP, or cpanel's file manager and download all the files, including all the HTML files.

Then, we will convert them from HTML to BVP format so you can edit them in bluevoda.

Please see this tutorial on how to convert them.

http://www.vodahost.com/vodatalk/adding-elements-your-website/9362-how-import-existing-html-page-into-bluevoda.html

Laura Dunkin
Customer Care
www.VodaHost.com
Your Website People!

[Karen Mac]

Re: Need help Computer Stolen

Maj

Yes, that would be the procedure. YOud have to redownload BV to your new computer etc. and follow the instructions.

Was there a question or is this just information?

Karen

[Majortoner]

Re: Need help Computer Stolen

Hi Karen, thanks for trying to help me. I do have a question how do I download from my control panel the files to seperate folder? Susan.

[VodaHost]

Re: Need help Computer Stolen

Follow the instructions in the tutorial and download them one at a time.

[Majortoner]

Re: Need help Computer Stolen

I didn't expect an answer from someone as high up as you, but maybe you can tell me where i i can find the files i downloaded the new folder I made in control panel starts with HOME/WZK.../downloaded files

[VodaHost]

Re: Need help Computer Stolen

OK....one step at time...lets do this the simple way....

1) Go to your website on the internet, your home page.
2) Import directly from the internet, one page at a time
3) Save all the imported pages directly into your BlueVoda folder.

I know these are diffrent instructions than what Laura gave you. But I think it is easier this way.

[navaldesign]

Re: Need help Computer Stolen

Not only easier but it will also import the images . Importing from the local computer after downloading the html files, will NOT import the images.

[LadyEye]

Re: Need help Computer Stolen

[quote=Majortoner]I didn't expect an answer from someone as high up as you.[/quote]


He is actually standing on a chair ... lol ...

(Lol, but the method truly works)

[Andy128]

Re: Need help Computer Stolen

Hehehehe! Good one Lady!

Andy

[LadyEye]

Re: Need help Computer Stolen

Hehehehe! Good one Lady!

Andy

lol Andy .. hee hee ....

So ...... if you don't see me for a few days, you will know why ... lol