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  • New Billing System

    This service notice only applies to VodaHost customers who joined
    VodaHost between March
    1, 2005 and November 29, 2005 Via PayPal
    or 2 Checkout. All others
    please ignore this notice.

    Dear Customers,

    In order to serve you better on November 30 we upgraded to a more robust
    billing system. Our old system could not handle the volume of daily orders
    we are getting.

    Please click the below link to login into VBS (VodaHost Billing Services)
    and acquaint yourself with our new billing system as well as update your
    password.

    http://www.vodahost.com/vodatalk/new...-services.html

    If you do not know what your password is. Try the password “changeme”
    along with your email address as your username.

    If that does not work. Please click the button that says “forgot your
    password” and enter the email address that you originally signed up with
    and your password will be emailed to you.


    ************ This next part is very important ************

    The way you will be billed has changed, From this point forward you will no
    longer have subscription billing. This means your billing will not auto renew.
    Instead, you will be sent an invoice on a yearly or monthly basis. (Depending
    on which payment method you selected).

    You will now need to log into VBS to pay your invoice and manage the
    financial aspects of your account.

    We will soon be cancelling all recurring billings subscriptions with PayPal and
    2check out, so expect to receive an email notifying you of this.

    In order to ensure that your billing is cancelled, please log into your PayPal
    or 2CO account and cancel your subscription, this way you will not be billed
    twice.

    I repeat….Please log into your PayPal or 2Checkout account and cancel
    your recurring subscription.

    Thank you in advance for helping make this one time transition as smooth
    as possible.
    Last edited by VodaHost; 01-01-2006, 02:22 PM.

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)



  • #2
    Re: New Billing System

    I have have tried all passwords including "changeme" and I cannot get in. A message said "will email you password", but I still haven't gotten it 15 minutes later. Please help!

    Comment


    • #3
      Re: New Billing System

      Use the email address that you created your original VodaHost account with. Also
      please check your spam and bulk email folders. Sometimes email gets intercepted.
      Last edited by Sarah; 12-01-2005, 03:11 PM.

      VodaHost

      Your Website People!
      1-302-283-3777 North America / International
      02036089024 / United Kingdom
      291916438 / Australia

      ------------------------

      Top 3 Best Sellers

      Web Hosting - Unlimited disk space & bandwidth.

      Reseller Hosting - Start your own web hosting business.

      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


      Comment


      • #4
        Re: New Billing System

        Hi All,

        We received a few calls... The common topics are.

        1) Yes, we will still use Paypal and 2CO for proccessing. All we did was upgrade
        our billing software.

        2) The new invoices that you now will receive from us are tax deductable.
        BUT, we suggest you consult your accountant first.

        Sarah..
        Last edited by Sarah; 12-01-2005, 07:58 PM.

        VodaHost

        Your Website People!
        1-302-283-3777 North America / International
        02036089024 / United Kingdom
        291916438 / Australia

        ------------------------

        Top 3 Best Sellers

        Web Hosting - Unlimited disk space & bandwidth.

        Reseller Hosting - Start your own web hosting business.

        Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


        Comment


        • #5
          Re: New Billing System

          Nice, I like the new system.
          Thanks in Advance

          Angel

          Comment


          • #6
            Re: New Billing System

            I think you guys are wonderful. the new billing system is great!

            Thanks for everything.

            Gina
            Gina

            Comment


            • #7
              Re: New Billing System

              Thank Sarah....she put a lot of hard work into setting it up.

              VodaHost

              Your Website People!
              1-302-283-3777 North America / International
              02036089024 / United Kingdom
              291916438 / Australia

              ------------------------

              Top 3 Best Sellers

              Web Hosting - Unlimited disk space & bandwidth.

              Reseller Hosting - Start your own web hosting business.

              Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


              Comment


              • #8
                Re: New Billing System

                I'm a brand new member and sent my very first check today, will it be returned to me? This new system, does it require a credit card?

                Comment


                • #9
                  Re: New Billing System

                  This only applies to members who paid Via PayPal or 2 Checkout.

                  VodaHost

                  Your Website People!
                  1-302-283-3777 North America / International
                  02036089024 / United Kingdom
                  291916438 / Australia

                  ------------------------

                  Top 3 Best Sellers

                  Web Hosting - Unlimited disk space & bandwidth.

                  Reseller Hosting - Start your own web hosting business.

                  Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                  Comment


                  • #10
                    Re: New Billing System

                    I received an email informing me I was no longer being billed re: voda host account and, because of the wording, panicked a little thinking the automatic withdrawal was dishonored...or something...anything...'but what?' could have I done to have my vodahost account withdrawn?!

                    Wish I would have recieved an email from Sarah instead. Am not always tuned into the Voda forum. My point....

                    Does BV not have mass mailing to inform of such change before it occurs?

                    Mary...TIA (Thanks in Adavance)

                    Comment


                    • #11
                      Re: New Billing System

                      WHOA...

                      Okay, I figured out how to get into my billing account, but I have 2 invoices listed for 39.95 each that are shown as paid. 39.95 on 10/01/2005 and 39.95 on 12/01/2005. I thought my subscription was 9.95/month??? I know my credit card was billed for $9.95/month previously... but I don't know anything about $79.90 over a 2-month span. (??!!)

                      Did the price of Voda hosting change too?


                      Julie S.
                      www.hanalynn.com

                      Comment


                      • #12
                        Re: New Billing System

                        Hi, I can't log in despite requesting for a new password. Have already cancelled the yearly auto renew transaction from my paypal account though. Please advise.

                        Comment


                        • #13
                          Re: New Billing System

                          Ok....Great......So far we have converted about 33% of our customers to the
                          new billing system and we only have a handful of minor hicups, mostly password
                          related. I must say that I am very pleased....

                          If you are having trouble accessing VBS, please open a support ticket with your
                          full details and we will do a password reset for you.

                          Thank you for your support.
                          Last edited by VodaHost; 12-02-2005, 08:48 AM.

                          VodaHost

                          Your Website People!
                          1-302-283-3777 North America / International
                          02036089024 / United Kingdom
                          291916438 / Australia

                          ------------------------

                          Top 3 Best Sellers

                          Web Hosting - Unlimited disk space & bandwidth.

                          Reseller Hosting - Start your own web hosting business.

                          Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                          Comment


                          • #14
                            Re: New Billing System

                            Originally posted by Julie S.
                            WHOA...

                            Okay, I figured out how to get into my billing account, but I have 2 invoices listed for 39.95 each that are shown as paid. 39.95 on 10/01/2005 and 39.95 on 12/01/2005. I thought my subscription was 9.95/month??? I know my credit card was billed for $9.95/month previously... but I don't know anything about $79.90 over a 2-month span. (??!!)

                            Did the price of Voda hosting change too?

                            Julie S.
                            Don't worry about it Julie, they will be cancelled TODAY, we imported a few duplicates.
                            Last edited by VodaHost; 12-02-2005, 08:50 AM.

                            VodaHost

                            Your Website People!
                            1-302-283-3777 North America / International
                            02036089024 / United Kingdom
                            291916438 / Australia

                            ------------------------

                            Top 3 Best Sellers

                            Web Hosting - Unlimited disk space & bandwidth.

                            Reseller Hosting - Start your own web hosting business.

                            Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                            Comment


                            • #15
                              Re: New Billing System

                              Originally posted by mday8
                              I received an email informing me I was no longer being billed re: voda host account and, because of the wording, panicked a little thinking the automatic withdrawal was dishonored...or something...anything...'but what?' could have I done to have my vodahost account withdrawn?!

                              Wish I would have recieved an email from Sarah instead. Am not always tuned into the Voda forum. My point....

                              Does BV not have mass mailing to inform of such change before it occurs?

                              Mary...TIA (Thanks in Adavance)
                              Hi Mary,

                              Yes, we sent out 3 seperate emails informing you of the change. Please
                              check your bulk mail or spam folders.

                              VodaHost

                              Your Website People!
                              1-302-283-3777 North America / International
                              02036089024 / United Kingdom
                              291916438 / Australia

                              ------------------------

                              Top 3 Best Sellers

                              Web Hosting - Unlimited disk space & bandwidth.

                              Reseller Hosting - Start your own web hosting business.

                              Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                              Comment

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