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  • Need Karen Macs Expert advise please!

    Hi Karen I really need your help - Bethers has asked me to find you because you would be able to help. I was having problems with my template and things not fitting this is all sorted now. The proble i am having trouble with now is - my ssl certificate. When you go to check out and then decide to carry on shopping it goes to a https page which is then bringing up non secure items on every page. Bethers gave me the following advise:-

    ''Not sure why you want to change the SSL certificate? I think you only want to change what you display on those pages and then the url you return to from them to continue shopping.

    If you're having trouble with that - find Karenmac - she'll be able to help with it - I'll send her this url to see the thread.
    nd then decide to continue shopping''

    Hope you can help it would be great if you could - still learning!

    Sarah
    sigpic
    www.classjewellers.co.uk

  • #2
    Re: Need Karen Macs Expert advise please!

    Sarah...

    Ok. Your ssl is doing what its supposed to. I didnt get the pop up, but when i got to the sign in page i clicked continue shopping and it sent me to your cart catalogue, and that is supposed to be https. I didnt click on one of the category outer pages.

    Now when i clicked off you menu go shopping, it did stay in https, which isnt serious, but it should revert back to http, so you need to have your designer correct the link in the cart template. Whats triggering the pop up is the mouseover on your images, which, is normal cuz its javascript.

    One thing you will want to fix is that customer sign in thing. Go to shopping cart manager, and in the middle column the display, and about midway down is a question about the remember me feature, untick this, or tick NO to get rid of this.

    Karen

    VodaHost

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    291916438 / Australia

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    • #3
      Re: Need Karen Macs Expert advise please!

      Originally posted by Karen Mac View Post
      Sarah...

      Ok. Your ssl is doing what its supposed to. I didnt get the pop up, but when i got to the sign in page i clicked continue shopping and it sent me to your cart catalogue, and that is supposed to be https. I didnt click on one of the category outer pages.

      Now when i clicked off you menu go shopping, it did stay in https, which isnt serious, but it should revert back to http, so you need to have your designer correct the link in the cart template. Whats triggering the pop up is the mouseover on your images, which, is normal cuz its javascript.

      One thing you will want to fix is that customer sign in thing. Go to shopping cart manager, and in the middle column the display, and about midway down is a question about the remember me feature, untick this, or tick NO to get rid of this.

      Karen
      Karen you are a star thanks for getting back to me so quickly. I will be on to the designer again and hope he can sort it out. I will change the sign in asap I really do appreciate your help.

      Thanks

      Sarah
      sigpic
      www.classjewellers.co.uk

      Comment


      • #4
        Re: Need Karen Macs Expert advise please!

        Originally posted by Karen Mac View Post
        Sarah...

        Ok. Your ssl is doing what its supposed to. I didnt get the pop up, but when i got to the sign in page i clicked continue shopping and it sent me to your cart catalogue, and that is supposed to be https. I didnt click on one of the category outer pages.

        Now when i clicked off you menu go shopping, it did stay in https, which isnt serious, but it should revert back to http, so you need to have your designer correct the link in the cart template. Whats triggering the pop up is the mouseover on your images, which, is normal cuz its javascript.

        One thing you will want to fix is that customer sign in thing. Go to shopping cart manager, and in the middle column the display, and about midway down is a question about the remember me feature, untick this, or tick NO to get rid of this.

        Karen
        Hi Karen I have spoken to the designer and this is what he has said:-

        '''This isn't really template related. The links are created by Soho's
        auto-menu system. This is the link in the shopping cart:

        <a href="../index.php?pr=Go_Shopping" class="hmains">Go Shopping</a>

        As you can see the link doesn't specify the domain.(../) Because the
        user happens to be in https thats what it uses to fill in the blank. I
        don't see anyway to change this really.''

        Not sure where to go from here any ideas? Thanks for all your help so far x

        Sarah
        sigpic
        www.classjewellers.co.uk

        Comment


        • #5
          Re: Need Karen Macs Expert advise please!

          Well.. I have ideas but I cant post them for the xrated content.

          I could force it to resolve with the .htaccess file. You could redirect https://yourdomain/index to http://yourdomain/index I think, of course use the correct extensions. You can get the proper texting for this, just google htacess. You can edit the htaccess with notepad, and just save as when you are done. I think the syntax is simply

          redirect https://domainname.com/index.php http://domainname.com/index.php

          but look it up to be sure. And.. Im not sure it will work and not cause a loop because it is technically one and the same, but in theory it should work. If it does loop, just delete your changes and reup the file.

          I see why the programmer coded it this way for ease of use, and as i said, even if they click NO when the pop up occurs, your mouseover dynamic pics is what isnt going to show up. You should also put in a gripe at soho bugs to correct this.

          Karen

          VodaHost

          Your Website People!
          1-302-283-3777 North America / International
          02036089024 / United Kingdom
          291916438 / Australia

          ------------------------

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          Web Hosting - Unlimited disk space & bandwidth.

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          • #6
            Re: Need Karen Macs Expert advise please!

            Originally posted by Karen Mac View Post
            Well.. I have ideas but I cant post them for the xrated content.

            I could force it to resolve with the .htaccess file. You could redirect https://yourdomain/index to http://yourdomain/index I think, of course use the correct extensions. You can get the proper texting for this, just google htacess. You can edit the htaccess with notepad, and just save as when you are done. I think the syntax is simply

            redirect https://domainname.com/index.php http://domainname.com/index.php

            but look it up to be sure. And.. Im not sure it will work and not cause a loop because it is technically one and the same, but in theory it should work. If it does loop, just delete your changes and reup the file.

            I see why the programmer coded it this way for ease of use, and as i said, even if they click NO when the pop up occurs, your mouseover dynamic pics is what isnt going to show up. You should also put in a gripe at soho bugs to correct this.

            Karen
            Thanks Karen stupid question but how do I contact soho bugs? Will have a look on google and see what I can do but im still very new to all this and it seems sooo complicated!! Im sure I will be back for some more help so sorry in advance! Thanks for all your help xxx

            Sarah
            sigpic
            www.classjewellers.co.uk

            Comment


            • #7
              Re: Need Karen Macs Expert advise please!

              LOL.. Soho Bugs.. Used to be a link on their forum, where you could report bugs to the developers. Post over there and ask em. I dont have it handy. Been awhile since ive been in over there.

              Karen

              VodaHost

              Your Website People!
              1-302-283-3777 North America / International
              02036089024 / United Kingdom
              291916438 / Australia

              ------------------------

              Top 3 Best Sellers

              Web Hosting - Unlimited disk space & bandwidth.

              Reseller Hosting - Start your own web hosting business.

              Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


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              • #8
                Re: Need Karen Macs Expert advise please!

                Originally posted by Karen Mac View Post
                LOL.. Soho Bugs.. Used to be a link on their forum, where you could report bugs to the developers. Post over there and ask em. I dont have it handy. Been awhile since ive been in over there.

                Karen
                Thanks Karen sent them an email earlier but no reply as yet x Have downloaded HT Accessible but really don't know where to start with it!! x

                Sarah
                sigpic
                www.classjewellers.co.uk

                Comment


                • #9
                  Re: Need Karen Macs Expert advise please!

                  Tell the boys at soho to look at this thread on this forum:


                  To fix the redirect in the builder.

                  Reading up on the ssl layer and socket issues its more a servlet redirection than using htacess correctly. As I said it might cause an endless loop, and Soho can program to fix this easily.

                  Karen

                  VodaHost

                  Your Website People!
                  1-302-283-3777 North America / International
                  02036089024 / United Kingdom
                  291916438 / Australia

                  ------------------------

                  Top 3 Best Sellers

                  Web Hosting - Unlimited disk space & bandwidth.

                  Reseller Hosting - Start your own web hosting business.

                  Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                  Comment


                  • #10
                    Re: Need Karen Macs Expert advise please!

                    Originally posted by Karen Mac View Post
                    Tell the boys at soho to look at this thread on this forum:


                    To fix the redirect in the builder.

                    Reading up on the ssl layer and socket issues its more a servlet redirection than using htacess correctly. As I said it might cause an endless loop, and Soho can program to fix this easily.

                    Karen
                    Just wanted to say thanks soooooooo much Karen you have been a great help and the people at soho have sorted it out now. Couldn't have done it with out you xxxx

                    Thanks again

                    Sarah
                    sigpic
                    www.classjewellers.co.uk

                    Comment


                    • #11
                      Re: Need Karen Macs Expert advise please!

                      Youre Welcome! LOL.. those boys at soho prolly hate me, but on the other hand they SHOULD pay me for helping them out so much with this. I wont say ive been responsible for ALL changes.. but for alot of good ones anyway.

                      Karen

                      VodaHost

                      Your Website People!
                      1-302-283-3777 North America / International
                      02036089024 / United Kingdom
                      291916438 / Australia

                      ------------------------

                      Top 3 Best Sellers

                      Web Hosting - Unlimited disk space & bandwidth.

                      Reseller Hosting - Start your own web hosting business.

                      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                      Comment

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