View Full Version : Help With Paypal Button Question

05-04-2008, 11:57 PM
I have setup all of my paypal button on my website and they work. I have decide to use the "add to cart" button. However, when I was testing it I was unable to return to my website after I put something in the cart. On the paypal website there is a button that saids "continue shopping" but it does not return my customers to my website. How do I change that. Please say that it does not involve me calling paypal, I do not like calling their customer service line.(its a long story!)

05-05-2008, 03:17 AM
Log into your PayPal account. Click on Merchant Services.
Assuming you have Website Payments Standard (?), click on it.Scroll down to Additional Features - Customer Checkout Experience.
Scroll down to Auto Return and click on Set it Up. You can then turn it on or off and enter your URL for the return.

05-05-2008, 04:04 PM
I have done all of the above but now I do not have a "continue shopping" button. What should I do now?

05-05-2008, 04:37 PM
What is your URL so we can look at the site.

05-06-2008, 04:41 PM
I had this problem a couple of weeks ago too. It wasn't resolved until I emailed them and their support staff sent me an extra line of code to add to the button.

NB There is a bug in the code that means the 'continue shopping' button doesn't work in FF. The user has to click on the original tab to continue shopping. Paypal are aware of this but don't seem to be doing anything about it.