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freemind
05-12-2008, 11:33 PM
Hi

I cannot connect to my server not with BlueFTP and not with FileZilla.

I use the IP address my username and my password . the exact same data which I use to upload my files.

I get allways the same error message

cannot connect with server

Appreciate some help

Dorothea

Watdaflip
05-13-2008, 12:00 AM
If you are absolutely positive you are entering the correct username and password to the correct IP address (remember the username and password are case sensitive), then the only thing you can do is have your password reset by submitting a support ticket

freemind
05-13-2008, 12:09 AM
thanks Watdaflip,

I am not totally sure what I need to prepare so that the account is ready for FTP upload. I created an account. Where do I need this username and password for?

Than there is also Configure the FTP client for FileZilla which I did too.
But I don't know for I do need that.

Sorry. Have no experience with FTP

Watdaflip
05-13-2008, 08:20 AM
Heres some tutorials, its going to be a little different for filezilla, but the process is about the same

freemind
05-13-2008, 10:51 AM
Where are the tutorials?

VodaHost
05-13-2008, 01:18 PM
click the below....

http://www.vodahost.com/tut1.htm

Watdaflip
05-13-2008, 11:59 PM
Oop my bad, copied the link but forgot to paste it when I posted