Contact Form -email send setup

[bernard638]

Here's the situation: I've used one of the form templates from the form wizard tab in BV,

in step 4 of the wizard process in particular the form action field: I've selected Submit data to an email address and in the email field below that I put my email address, I then go to test it by send myself an email via the form and I get the following on my IE browser :

C:\Documents and Settings\4700\Local Settings\Temp\preview\<

and on the main page:

[IMG]res://shdoclc.dll/pagerror.gif[/IMG]The page cannot be displayed

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.



am I missing something, in order to have an email sent to me from my page utilizing the teplate forms.

Thanks in advance

[CarbonTerry]

Re: Contact -email send setup

Have you published the page(s) ?

[bernard638]

Re: Contact -email send setup

Here's my site: www.blueridge-photo.com


all pages are publised, the problem now is when I click the send button after typing in contact information it give me the: http://www.blueridge-photo.com/contact.php

[bernard638]

Re: Contact -email send setup

Here's my site: www.blueridge-photo.com


all pages are publised, the problem now is when I click the send button after typing in contact information it give me the: http://www.blueridge-photo.com/contact.php

[CarbonTerry]

Re: Contact -email send setup

I sent a message thru your form and received the 404 error message. This means that you have not made and published your success page.

[bernard638]

Re: Contact -email send setup

ok, terry I'm back, can you please do me a favor, I've published the success and failure pages for my contacts page and I send it says error 404 cannot find : http://www.blueridge-photo.com/contact.php

upon looking in file manager the file is there, any idea? Thanks in advance!

[bernard638]

Re: Contact -email send setup

Ok, maybe the question should be, how do I link the send button to the success or failure pages? Thanks

[CarbonTerry]

Re: Contact -email send setup

I found your contact page just fine. Your "success page has been published as .php
It must be success.html

[CarbonTerry]

Re: Contact -email send setup

You do not link to the success/error pages as that is taken care of in the script of your contact form.

[bernard638]

Re: Contact -email send setup

Addtional notes: 1- The emails are getting through.

2- After getting the 404 IE = http://www.blueridge-photo.com/contact.php if I click the go on EI it does goes back to the contacts page, but not success.

[CarbonTerry]

Re: Contact -email send setup

You will only go to the success.html page if you "successfully" send an email and all links are correct. You are almost there. Change the page properties of your success/error pages to html save and publish. You may need to go into your Cpanel and manually delete the success/error.php pages.

[bernard638]

Re: Contact -email send setup

Will do, thanks.

[bernard638]

Re: Contact -email send setup

Wow, were in BV do I select the type of file? I ussually just hit the publish button and that's it. yike!!

[bernard638]

Re: Contact -email send setup

Dis-regard you already gave me that info above. Thanks

[CarbonTerry]

Re: Contact -email send setup

View/Page Properties/General/File extension (2 choices...php or html)