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View Full Version : PDF Links - work on mine, but not publics



corymcnutt
08-13-2008, 05:14 AM
account ID#: transfer ID# 35346206
Main Domain: shadowwood.info
IP: 75.126.124.166

I know this has been asked many times before and I have read and tried to follow your answers, but I am still having trouble. I have all of my files loaded into the Public_HTML folder, PDFs included. ALL of my other links work fine...not the PDFs.

I originally went to the File Manager, highlighted the PDF file I wanted, "Looked" at it, copied the link in the browser, pasted it into my "Link" area, saved it, published it, and presto...it worked on my computer. BUT, when I went to another computer to bring it up, all the links worked except the PDF links...they bring up a dialog box that want my user name and password?

So I tried things from the forum: http://shadowwood.info/nameofthepdffile.pdf, but it cannot find the file, so I tried http://shadowwood.info/home/donygzia/public_html/nameofthepdffile.pdf, but again, cannot find the file.
I tried it without the shadowwood.info, and all kinds of combinations, but cannot get it to find the file. Like I said, when I "looked" at the file in the file manager menu, copied and pasted that, I could at least see it, but no one else!

I am beside myself...any suggestions or help would be greatly appreciated!

Cory

Vasili
08-13-2008, 05:33 AM
That is why it is suggested to offer a link for visitors that may not have PDF viewer loaded onto their system to quickly (and easily) get a current PDF Reader directly from Adobe (http://www.adobe.com/go/EN_US-H-GET-READER) ...... whenever a system does not have a viewer pre-loaded, the files are "inacessible" and default to an Admin querry.

Using an "Image Prompt" is customary (simply Copy/Paste the image and hyperlink it) >>
http://www.adobe.com/images/shared/download_buttons/get_adobe_reader.png (http://www.adobe.com/go/EN_US-H-GET-READER)

Vasili
08-13-2008, 05:52 AM
PS: You did NOT create OR upload your files properly:

"Download Landscaping bid Package" >> link is >> http://75.126.124.166:2082/frontend/x3/filemanager/showfile.html?file=Shadow+Wood+Landscaping+Contrac t.pdf&fileop=&dir=%2Fhome%2Fdonygzia%2Fpublic_html&dirop=&charset=&__cpanel__temp__charset__=&baseurl=&basedir (http://75.126.124.166:2082/frontend/x3/filemanager/showfile.html?file=Shadow+Wood+Landscaping+Contrac t.pdf&fileop=&dir=%2Fhome%2Fdonygzia%2Fpublic_html&dirop=&charset=&__cpanel__temp__charset__=&baseurl=&basedir)=

You did not upload the file where it needs to go!
Do this ... in your Control Panel > File Manager > public_html/ > click on folder with proper domain name to open > upload PDF file here.

BEFORE YOU DO THAT, however, you must remove all spaces in your file title (seen above as "%" symbol being defaulted in), replacing them with a hyphen or an underscore like_this. And, quite honestly, reduce the titles by about 9/10 ... WAY too long and too many words!

Put all your "corrected" PDF files in the same directory, delete the previously mis-loaded files, correct the titles, and change your links and you should be fine.

Step-by-step, Cory......

corymcnutt
08-13-2008, 08:13 PM
Thanks for your suggestions. I am at the hospital with my Father-in-law, but will work on it when I get home. I "think" I understand what you are saying.

Cory

corymcnutt
08-13-2008, 08:21 PM
PS: You did NOT create OR upload your files properly:

"Download Landscaping bid Package" >> link is >> http://75.126.124.166:2082/frontend/x3/filemanager/showfile.html?file=Shadow+Wood+Landscaping+Contrac t.pdf&fileop=&dir=%2Fhome%2Fdonygzia%2Fpublic_html&dirop=&charset=&__cpanel__temp__charset__=&baseurl=&basedir (http://75.126.124.166:2082/frontend/x3/filemanager/showfile.html?file=Shadow+Wood+Landscaping+Contrac t.pdf&fileop=&dir=%2Fhome%2Fdonygzia%2Fpublic_html&dirop=&charset=&__cpanel__temp__charset__=&baseurl=&basedir)=

You did not upload the file where it needs to go!
Do this ... in your Control Panel > File Manager > public_html/ > click on folder with proper domain name to open > upload PDF file here.

I went to my file manager and uploaded the files to the "Public_Html" folder. Isn't that where they are suppose to be for public viewing?

I will go and shorten the file names right now and get rid of the spaces.

I am so confused! The first time the files were not in the "public_htlm" folder, so I loaded them there, but apparently not correctly, thinking it would now work. Why do the page links function correctly but not the links for the pdf files...what makes them different?

Thanks so much for your help; I appreciate it.

Cory

D'son
08-13-2008, 08:38 PM
Did you ftp the file to your public_html folder? If not go in your c-panel and upload the file. If so then you link to it as you would any other page with the exception of the file type. ie: htttp : // yoursite. com/pdffile .pdf change the red text to match your site mane and the pdf file name. It would be a good Idea to offer a link to a pdf reader as Vasili suggested for those who may not have one.

corymcnutt
08-13-2008, 08:58 PM
Did you ftp the file to your public_html folder? If not go in your c-panel and upload the file. If so then you link to it as you would any other page with the exception of the file type. ie: htttp : // yoursite. com/pdffile .pdf change the red text to match your site mane and the pdf file name. It would be a good Idea to offer a link to a pdf reader as Vasili suggested for those who may not have one.

Hi Ed...so you are saying the link should be:

http://shadowwood.info/minutesfeb8.pdf ? What about the path? In other words I do not need to put: http://shadowwood.info/home/donygzia/public_html/minutesfeb8.pdf ?

See why I am confused??? I thought you had to have the entire path name.

PS: Yes, I did use ftp to upload files. I am going through now shortening the names. Yes, a good idea to link to Adobe, although the ones that could not bring it up did have Acrobat reader, but it wanted them to sign into the CP?

Thanks so much for your input...Cory

davidundalicia
08-13-2008, 09:31 PM
Just go for ed's advice and forget the home part as they are all in your public directory.

corymcnutt
08-13-2008, 09:46 PM
Just go for ed's advice and forget the home part as they are all in your public directory.

I'm having a BLAST! I renamed the files with no spaces & shortened them. I used David's suggestion of http://shadowwood.info/PDFfilename.pdf and it works on my computer; but I need to know if it works on someone not signed into the CP. If anyone wants to try the "glass buttons" at www.shadowwood.info (http://www.shadowwood.info) and report back I would greatly appreciate it. I am not at home yet to try on another computer.

Thanks for everybody's help...keep your fingers crossed!

Cory

davidundalicia
08-13-2008, 10:01 PM
Its working fine..................downloaded your pdf.....good work.

D'son
08-13-2008, 10:10 PM
Yep its working, good work.

LadyEye
08-13-2008, 10:20 PM
Hi .. works for me too .. but if I could make one suggestion, I would suggest that you set the target to the pdf document link to _blank .. this will then open in another browser window so that when the viewer closes the pdf document your website will still be open on another window ..

corymcnutt
08-14-2008, 01:54 AM
Hi .. works for me too .. but if I could make one suggestion, I would suggest that you set the target to the pdf document link to _blank .. this will then open in another browser window so that when the viewer closes the pdf document your website will still be open on another window ..

Yes, I want to do that...I hate when you click to close the pdf and you close the website too - it seems so rude, yet it happens a lot. This is my first website, so I need to learn these little tricks.

THANK YOU to all that lent me a hand with instructions and testing...it is VERY much appreciated. I am sure I will be back soon with more questions!

Cory