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Olive Tree
01-31-2006, 07:14 PM
I opened a support ticket & submitted my website (one-time free submission).

Then I received an email from VodaHost Help Desk to provide more information to support@vodahost.com (support@vodahost.com)

I replied the email but received this error message: Mail delivery failed: returning message to sender

And when I tried to check the status or reply to the ticket online at the below link (password given by VodaHost Help Desk), I received another error message. ERROR: You do not have enough permissions to access this page. Please login by entering your Email and Password.

http://support.vodahost.com/index.php?_m=tickets&_a=viewticket&ticketid=20729 (http://support.vodahost.com/index.php?_m=tickets&_a=viewticket&ticketid=20729)

Please help me to check if VodaHost Help Desk has received my replied email & advise how I can access to check the status to the ticket online! Thanks alot.

VodaHost
01-31-2006, 08:56 PM
just send an email to support@vodahost.com , it gets piped directly
into the help desk.

Olive Tree
02-01-2006, 09:41 AM
Thanks for your prompt reply & assistance!

VodaHost
02-01-2006, 10:38 AM
No worries mate http://www.vodahost.com/vodatalk/images/icons/icon7.gif