Reply To: Address and Junk Mail

[jacobhebert]

I created a form using the built-in form processor, so I don't know how much code i can manipulate, but what I want to accomplish, is for the recipient to receive the mail with the reply-to address of whatever the person entered under email when they submitted. At the moment the reply to address shows as the recipients address, so if they tried to reply to a contact form, they would just be sending an email to themselves.

Also, this might be related to that problem, but the contact submissions are being filtered to the junk mail when I use these forms. Could this be because the emails are coming from the recipients own address? Doesn't seem to make much sense but it's possible.

[davidundalicia]

Re: Reply To: Address and Junk Mail

I created a form using the built-in form processor, so I don't know how much code i can manipulate, but what I want to accomplish, is for the recipient to receive the mail with the reply-to address of whatever the person entered under email when they submitted. At the moment the reply to address shows as the recipients address, so if they tried to reply to a contact form, they would just be sending an email to themselves.

If you use the Form Wizard you no need to manipulate any code.
You just fill in your email adress(and other fields) and a copy of the form data is sent to you and the client.
See these Visual tutorials(correct sample form) or view the 3 video tutorials here

[jacobhebert]

Re: Reply To: Address and Junk Mail

Ok I followed the tutorial to compare my form to the standard form and the difference that made the difference was the Encoding type (I had it set to multipart/form-data) So when I changed it, that made the difference, so thanks David!

However, when I received the now correct form submission, it still went to my junk-mail folder, which is the case for everyone in my office. Has anyone else noticed this or is this probably a result of our spam filters?

[navaldesign]

Re: Reply To: Address and Junk Mail

It is a very common problem as scripts sent with php scripts very often finish in he spam folder, especially with Yahoo and Comcast.

One solution would be to use PHP mailer which uses SMTP authentication so it goes through most validations, but that requires a bit of knowledge.

[jacobhebert]

Re: Reply To: Address and Junk Mail

Oh great! The one thing I don't have. Anyway thanks for your help, I'll look into it.