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choco777
01-12-2009, 09:16 PM
I changed some pages on my site and the PayPal "By Now" button does not function properly. I get this message when testing:

We cannot complete transaction because there is a problem with the internet address of the seller.

I checked my account everything is the same as before, my internet address is same etc.

Any ideas?












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Karen Mac
01-12-2009, 09:55 PM
check your buttons. Dont copy and paste them. Need a link to the page.

Karen

choco777
01-12-2009, 10:27 PM
Thanks Karen,

I used the button on the website builder, what more is needed. A link to page isn`t it there after I enter my email name and account name? As usual slow to learn.

Karen Mac
01-12-2009, 10:52 PM
no.. I need a link to the page you are talking about where the paypal dont work.

Karen

LadyEye
01-12-2009, 11:17 PM
no.. I need a link to the page you are talking about where the paypal dont work.

Karen

What paypal, lol ....

Hey Choco ... what are you trying to do now, lol ... you're not thinking of making any money are you .. LOL ...

Cheers, and Happy New Year to you!! You're in good hands with Karen, just watch her bite .. LOL

choco777
01-13-2009, 07:52 AM
http://www.mayatabasco.com/ensueno.html

Sorry Karen......................

Karen Mac
01-13-2009, 09:51 AM
Have you verified this email address with paypal? you have to set up the account and verify both the email, and the bank account you associated with paypal. If you havent done either one of these.. they wont allow you to accept payments.

Karen

choco777
01-13-2009, 06:02 PM
Yes, I checked my account everything is correct including email. However I added an account for gmail awhile back. If this is the problem how do I solve it, cannot find any help on their site, only how to add another email not to change it. I cannot call a 1-800 number in the U.S. and can`t find another number listed anywhere.

Karen Mac
01-13-2009, 06:19 PM
check your gmail for spam from paypal to see if your verification is in there. Also make sure you dont have encrypted payments checked off in your profile.

Karen

choco777
01-13-2009, 08:55 PM
No encrytion payments, account verified...when I look at the html of the button it first gave me a email address in the html but now no.....any more ideas...can not get in touch with them.....need to be able to charge this week...

Karen Mac
01-13-2009, 10:52 PM
Well im not sure what you have done but your buttons dont match up

youve got one with a price listed at 692 but the buttons is like 1600


<form target="PayPal" action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="cmd" value="_xclick">
<input type="hidden" name="business" value="Mayatabasco">
<input type="hidden" name="item_name" value="Mayatabasco Tour">
<input type="hidden" name="item_number" value="">
<input type="hidden" name="amount" value="1621.00">
<input type="hidden" name="currency_code" value="USD">
<input type="hidden" name="shipping" value="">
<input type="hidden" name="shipping2" value="">
<input type="hidden" name="handling" value="">
<input type="hidden" name="return" value="info@mayatabasco.com">
<input type="hidden" name="cancel_return" value="info@mayatabasco.com">
<input type="hidden" name="lc" value="US">
<input type="hidden" name="undefined_quantity" value="0">
<input type="hidden" name="receiver_email" value="Mayatabasco">
<input type="hidden" name="no_shipping" value="0">
<input type="hidden" name="no_note" value="1">
<input type="image" name="submit" src="http://images.paypal.com/images/x-click-butcc.gif" alt="Make payments with PayPal, it's fast, free, and secure!">
</form>

and then you got this blank one


<form target="PayPal" action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="cmd" value="_xclick">
<input type="hidden" name="business" value="Mayatabasco">
<input type="hidden" name="item_name" value="">
<input type="hidden" name="item_number" value="">
<input type="hidden" name="amount" value="">
<input type="hidden" name="currency_code" value="USD">
<input type="hidden" name="shipping" value="">
<input type="hidden" name="shipping2" value="">
<input type="hidden" name="handling" value="">
<input type="hidden" name="return" value="">
<input type="hidden" name="cancel_return" value="">
<input type="hidden" name="undefined_quantity" value="0">
<input type="hidden" name="receiver_email" value="Mayatabasco">
<input type="hidden" name="no_shipping" value="0">
<input type="hidden" name="no_note" value="1">
<input type="image" name="submit" src="http://images.paypal.com/images/x-click-butcc.gif" alt="Make payments with PayPal, it's fast, free, and secure!">
</form>

that has NO price.. dont copy and paste these.. make new ones each time. Delete both of those and start over.

Karen

choco777
01-14-2009, 12:48 AM
I have used the paypal icons on website builder...I click it and the image appears. How can I start anew?

choco777
01-14-2009, 01:14 AM
Cannot delete those two ...tried again to insert them on page and now the buttons do not work??????????????????????????

Karen Mac
01-14-2009, 05:30 AM
I see exactly the same as before EXCEPT

return" value="info@mayatabasco.com">
<input type="hidden" name="cancel_return" value="info@mayatabasco.com">

Those need to be return pages to your site for a Thank you for purchase for the first one.. and a cancel order for the second one.. or use the paypal generated ones.

The only other reason they arent working is that you dont have the paypal address in there that you set up your account with. The second one is still blank.. you didnt put any values in there.

Go here and redo the tutorial

http://www.vodahost.com/vodatalk/paypal-shopping-cart-creator/22586-paypal-shopping-cart-creator.html

Karen

choco777
01-14-2009, 08:37 AM
Thanks Karen, You came through as usual....got it, sorry for the slow study.
Choco

Karen Mac
01-14-2009, 10:10 AM
No problem dear!

Karen