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  • password rejection when trying to publish.

    I want to publish my website www.swimmingpoolprofessor.com I have the correct 10.2 and have from the begining. each time I enter my password info it gets rejected. Asked for a new one and entered with same result. I have gone around in circles with the tick fix. process about a week now with no luck. Also my IP address doesn't show and I can't text in the correct IP. HELL-P
    Last edited by Poolmandave; 02-11-2009, 01:00 AM. Reason: saw e-mail notification option

  • #2
    Re: password rejection when trying to publish.

    Its probable you IP number..............have you scolled UP as well as down to find your server number that came in your welcome email?
    Have fun
    Regards..... David

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    • #3
      Re: password rejection when trying to publish.

      My IP # is not listed in the list. My welcome-mail didn't mention anything about my IP # just a password info. and didn't appear to be a seperate e-mail to follow as mentionedI found my Ip number through a different source.

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      • #4
        Re: password rejection when trying to publish.

        Well thats your trouble.. if you havent gotten a welcome email your account doesnt yet exist. It usually takes up to 24 hours for this to occcur. What you got was a reciept and a login for voda billing services which is your account manager.. not your hosting.

        Karen

        VodaHost

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        • #5
          Re: password rejection when trying to publish.

          I signed up a month ago and have been paying attention to building. Now that I want to publish I can't. How do I get that e-mail that never arrived

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          • #6
            Re: password rejection when trying to publish.

            Submit a support ticket and request they resend it

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