View Full Version : password rejection when trying to publish.

02-10-2009, 11:58 PM
I want to publish my website www.swimmingpoolprofessor.com (http://www.swimmingpoolprofessor.com/) I have the correct 10.2 and have from the begining. each time I enter my password info it gets rejected. Asked for a new one and entered with same result. I have gone around in circles with the tick fix. process about a week now with no luck. Also my IP address doesn't show and I can't text in the correct IP. HELL-P

02-11-2009, 12:03 AM
Its probable you IP number..............have you scolled UP as well as down to find your server number that came in your welcome email?

02-11-2009, 12:15 AM
My IP # is not listed in the list. My welcome-mail didn't mention anything about my IP # just a password info. and didn't appear to be a seperate e-mail to follow as mentionedI found my Ip number through a different source.

Karen Mac
02-11-2009, 12:17 AM
Well thats your trouble.. if you havent gotten a welcome email your account doesnt yet exist. It usually takes up to 24 hours for this to occcur. What you got was a reciept and a login for voda billing services which is your account manager.. not your hosting.


02-11-2009, 12:24 AM
I signed up a month ago and have been paying attention to building. Now that I want to publish I can't. How do I get that e-mail that never arrived

02-11-2009, 01:13 AM
Submit a support ticket and request they resend it