View Full Version : need to have word with vodahost or navaldesign

Aliens Anonymous
02-28-2006, 10:46 PM
help desk threat to ban me, done nothing as far as can see.

02-28-2006, 10:54 PM
What's on?

Aliens Anonymous
02-28-2006, 11:00 PM
every time someone posts on a thread that i have posted on i get two emails one telling me that one has post , and one from help desk thanking me for my submitted ticket this also evry time someone post a reply
and now there say i will be band i have done up an email to send them saying what is going ,
but before sending it thought i might be able to run it past you first.

02-28-2006, 11:07 PM
Really don't know what that could be. You'd better send that email explaing your problem. On the other hand, you can get in your CP in the forum and disable the email notification for new posts. Also check your autoresponders in your Vodahost CP. It's really weird.

Aliens Anonymous
02-28-2006, 11:14 PM
i have turn the one in forum of, but vodahost one seems to be ok
i only get these email from the forum.
Ticket ID: FNH-222877
Subject: Re: Reply to post 'Adding a calendar to my website...'
Department: VodaHost Customer Support
Priority: Low
Status: Open

You can check the status or reply to this ticket online at: http://support.vodahost.com/ (http://support.vodahost.com/index.php?_m=tickets&_a=viewticket&ticketid=24671)
Email: anonymo@aliensanonymous.org
when i click link enter nae password i get
Fatal error: ERROR: You do not have access to this ticket. in /home/voda/public_html/support/modules/tickets/client_tickets.php on line 120
can you check email out i don't want to afend them. i'm just miffed

02-28-2006, 11:22 PM
I tried to find ***** but i thinkhe's done for today. I'll contact him tomorrow morning and see what he thinks of this thing. It's really strange. Anyway, *****, me or someone else will let youknow. Please send that email explaining the problem as you have seen it. I'll let you know tomorrow morning

Aliens Anonymous
02-28-2006, 11:24 PM
ok will do that thanks for your help. your top Dude

02-28-2006, 11:32 PM
I think you have an autoreply on which is causing a mail loop, we have received over 30 tickets from you today with the exact same thing. Please
be kind enough to look into this.

Aliens Anonymous
03-01-2006, 12:08 AM
not from me, i.ve been at work all day

03-01-2006, 12:19 AM
For now disabling the forum email notification might work. Give it some time.

Aliens Anonymous
03-01-2006, 12:51 AM
thanks : think i might have found the problem in vodahost cp i created a email address in the email the same as the one voda gave me.
so i had one in mail anonymo@aliensanonymous.org
and the same in webmail i think this might be why, went to the webmail and smorgageboard i'm in the middle of deleting the mail one and redoing webmail one to look the way i want. hope this works if not see you all around some time because i've been banned. thanks naval
http://www.aliensanonymous.org/aliendisco.gif party on Dude's

Aliens Anonymous
03-01-2006, 08:59 AM
have changed all mail addresses on site tested seems ok, now for for the big one. i'am switching the instant email notification back on in the forum and going to work,
i will see later if it has worked if not i Apologise to the help desk in advance and i won't be back.
if not i thank you every one for your help and good luck the your sites