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i have sent numerous messages to vodahost but my problem still stands. basically i have constructed a website using vluevoda, i have insrted a form on the contact page in my website. i have linked it to the following e-mail address: info@apexpropertyservices.org.uk
username: apexpropertyservices@btconnect.com
my e-mail address i am using for my website is an alias to the e-mail address which is my username.
i don't have a problem sending mails or even recieving mails, from and to other e-mail addresses. the problem only arises when i use the form in my website to send information.the form gets sent fine but the information doesnt get processed properly and get to my inbox as it should. for example when i fill out the details required by the various fields in the form, for instance name, address etc and click send, it gets sent fine. i actually recieve a message in my inbox aswell from website form. but the content of the message is just "values submitted from website form". everytime it just says the same thing, the actual information, like my name, address, enquiry etc disappear somewhere.
now the fact that my e-mails otherwise work fine and even in this case i recieve a message and just the information is missing means that my e-mail address is fine and the problem is with the form or the website. everytime i submit a support ticket in vodasupport they say there is something wrong with the e-mail address and that they cannot access my inbox because i am using different servers. i am using BT servers ( i changed my mx records when i joined bluevoda ), but i have spoken to them a couple of times and everything is perfectly fine with the e-mail address. there is a problem at the bluevoda end, with the form or website.
my domain name is:
apexpropertyservices.org.uk
username for bluevoda is: anckmvu
my e-mail address has been created in the control panel, i am using windows mail, which is the successor to outlook express. it can be accessed from the desktop start menu.
thankyou
username: apexpropertyservices@btconnect.com
my e-mail address i am using for my website is an alias to the e-mail address which is my username.
i don't have a problem sending mails or even recieving mails, from and to other e-mail addresses. the problem only arises when i use the form in my website to send information.the form gets sent fine but the information doesnt get processed properly and get to my inbox as it should. for example when i fill out the details required by the various fields in the form, for instance name, address etc and click send, it gets sent fine. i actually recieve a message in my inbox aswell from website form. but the content of the message is just "values submitted from website form". everytime it just says the same thing, the actual information, like my name, address, enquiry etc disappear somewhere.
now the fact that my e-mails otherwise work fine and even in this case i recieve a message and just the information is missing means that my e-mail address is fine and the problem is with the form or the website. everytime i submit a support ticket in vodasupport they say there is something wrong with the e-mail address and that they cannot access my inbox because i am using different servers. i am using BT servers ( i changed my mx records when i joined bluevoda ), but i have spoken to them a couple of times and everything is perfectly fine with the e-mail address. there is a problem at the bluevoda end, with the form or website.
my domain name is:
apexpropertyservices.org.uk
username for bluevoda is: anckmvu
my e-mail address has been created in the control panel, i am using windows mail, which is the successor to outlook express. it can be accessed from the desktop start menu.
thankyou
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