ip address and control panel issues

[niome]

Hi all, the last day or two I could not log in to my Control panel, now today I cannot publish to my ip address (it keeps saying internet exception error 12031 and connection to the server has been reset) could this be because I upgraded to the newest version of BlueVoda?? My ip address is 208.43.222.140 . Any advice appreciated.

[Karen Mac]

Re: ip address and control panel issues

Put in a support ticket. YOu may have gotten locked out due to too many incorrect attempts.

Give them your ip.. shown here is 75.159.14.8

Karen

[niome]

Re: ip address and control panel issues

Thanks, we got it working. Now....can you tell me how to get BV version 11 OFF my computer and my older version back on? I tried to re-install the older version over the 11 but it didn't work. ;)

[Karen Mac]

Re: ip address and control panel issues

Go to cpanel on your computer, control panel, add remove programs, and remove bv11 there.. then reinstall an older version.

Karen

[niome]

Re: ip address and control panel issues

Oh Thank you !!!! This is great ! I thought that was what I should do but didn't want to risk losing all my old info just in case!

[Karen Mac]

Re: ip address and control panel issues

Your webpages reside in a different folder.. however.. if you have done them in bv11 they wont work in bv 10

Karen